This profile has been claimed by the business owner or representative.
Cleaner does not climb the walls. I called dealer over a month ago and they keep brushing me off. I paid $1,600. That’s way too much for it not to perform as described.
Business response:
We are sorry your cleaner isn't taking care of the walls, Ruth. We understand your frustration! Please call our support team so we can assist you in troubleshooting and addressing your issue. We can be reached at (800) 822-7933. All the best, Your Polaris Team
I am torn on this review. When the Polaris Quattro P40 Sport works, it does a great job cleaning all over my pool. From a pure cleaning standpoint, I'd give this cleaner 5 stars easily. Unfortunately, this cleaner spends more time in the repair shop than it does in my pool. For durability, I'd give this cleaner zero stars. All that said, since first installing my pool in 2020, I've bought Polaris Quattro P40 Sport three times, so I keep coming back. I tried a different cleaner that was nowhere near as good. I just wis... read more
Business response:
We appreciate you sharing your experience with us, Alexis. If you have any issues with your new Quattro P40, please email us directly at customerfeedback@fluidra.com so we can help. We want you to have a cleaner you're satisfied with. All the best, Your Polaris Team
Breaks too often.
Business response:
We are sorry to hear your cleaner has experienced frequent issues, Emmanuel. We have contracted warranty centers that can help you with repairs/replacements if your still under warranty. You can find a local center using our dealer locator - https://locator.fluidrausa.com/en Thank you, Your Polaris Team
I bought a P40 in Sept 22 to replace an old 360 that I was tired of working on. I was extremely happy with its performance initially. Then just about a year in, the catch basket clips broke. I could not get parts online, at Leslies and they told me it could be weeks or months to get it. I tried to just buy the whole basket with filters and all. No different. So I had to resort to using PVC tape to keep the basket on and working. Then about two months or less later the P40 starts acting squirrely only going in a circle on on... read more
Business response:
We are so sorry you've had such a frustrating experience, Steven. If you need parts or run into any future issues, please email us at customerfeedback@fluidra.com so we can help. We want you to have a cleaner that you're satisfied with. All the best, Your Polaris Team
It was an impressive device initially. Climbed walls with ease and sped across the bottom of my pool. However, after just one month it spends more time on its back than it does cleaning. It stalls at the walls and often tumbles over to its back. I have to rescue it daily. It was awesome and now it’s super disappointing.
Business response:
Hi Maxwell, We're sorry you're experiencing issues with your Polaris Quattro P40 Sport. Product quality and customer satisfaction are top priorities to us. For tips that should help return your cleaner to its previous glory, please see the FAQ section on the product page here: https://www.polarispool.com/en/products/pool-cleaners/pressure-automatic-pool-cleaners/polaris-p40-quattro. If you'd like more direct assistance, please contact our product specialists at (800) 822-7933 and we'll be happy to help! All the best, Yo... read more
This bad boy really does a days work in the pool. Much more so that the 3 wheeled one we previously had.
Business response:
Thank you for your review, Robert! We are thrilled to hear your Quattro P40 is performing so well. Happy swimming! Your Polaris Team
I WAS HAPPY WITH MY OLD 280 BUT THIS P40 IS MANY TIME BETTER
Business response:
Thank you for your wonderful review, James! It's always a pleasure to hear from a satisfied customer. Cheers, Your Polaris Team
Best pool cleaner I've ever had. Only cleaner that can pick up fine debris & silt. I have 2 of them so that when 1 requires repairs/service, I always have 1 working. Only recurrent problem has been the top hose connector that has broken 2 times over the last 3 years.
Business response:
Thank you for sharing your positive experience with us, Ralph! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Great machine! Climbs walls really well.
Business response:
Thank you for your review, John! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Polaris Quattro P40 Pressure Side Pool Cleaner has a 4.1 star rating with 349 reviews.
Polaris Quattro P40 Pressure Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.