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Breaks too often.
Business response:
We are sorry to hear your cleaner has experienced frequent issues, Emmanuel. We have contracted warranty centers that can help you with repairs/replacements if your still under warranty. You can find a local center using our dealer locator - https://locator.fluidrausa.com/en Thank you, Your Polaris Team
I bought a P40 in Sept 22 to replace an old 360 that I was tired of working on. I was extremely happy with its performance initially. Then just about a year in, the catch basket clips broke. I could not get parts online, at Leslies and they told me it could be weeks or months to get it. I tried to just buy the whole basket with filters and all. No different. So I had to resort to using PVC tape to keep the basket on and working. Then about two months or less later the P40 starts acting squirrely only going in a circle on on... read more
Business response:
We are so sorry you've had such a frustrating experience, Steven. If you need parts or run into any future issues, please email us at customerfeedback@fluidra.com so we can help. We want you to have a cleaner that you're satisfied with. All the best, Your Polaris Team
It was an impressive device initially. Climbed walls with ease and sped across the bottom of my pool. However, after just one month it spends more time on its back than it does cleaning. It stalls at the walls and often tumbles over to its back. I have to rescue it daily. It was awesome and now it’s super disappointing.
Business response:
Hi Maxwell, We're sorry you're experiencing issues with your Polaris Quattro P40 Sport. Product quality and customer satisfaction are top priorities to us. For tips that should help return your cleaner to its previous glory, please see the FAQ section on the product page here: https://www.polarispool.com/en/products/pool-cleaners/pressure-automatic-pool-cleaners/polaris-p40-quattro. If you'd like more direct assistance, please contact our product specialists at (800) 822-7933 and we'll be happy to help! All the best, Yo... read more
This bad boy really does a days work in the pool. Much more so that the 3 wheeled one we previously had.
Business response:
Thank you for your review, Robert! We are thrilled to hear your Quattro P40 is performing so well. Happy swimming! Your Polaris Team
I WAS HAPPY WITH MY OLD 280 BUT THIS P40 IS MANY TIME BETTER
Business response:
Thank you for your wonderful review, James! It's always a pleasure to hear from a satisfied customer. Cheers, Your Polaris Team
Best pool cleaner I've ever had. Only cleaner that can pick up fine debris & silt. I have 2 of them so that when 1 requires repairs/service, I always have 1 working. Only recurrent problem has been the top hose connector that has broken 2 times over the last 3 years.
Business response:
Thank you for sharing your positive experience with us, Ralph! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
Great machine! Climbs walls really well.
Business response:
Thank you for your review, John! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
I like the machine, works great. The collection bin could be a bit bigger. I haven’t received my rebate yet either.
Business response:
Thank you for your review and feedback, John! Please allow 6-8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
Wheels quit turning on unit within 2 weeks. Your manual and troubleshooting information is poor. I took the unit to Leslie's pool Supply, no help.
Business response:
We are so sorry you've had such a frustrating experience, Alan. Please respond to this email and include your address, date of purchase, and serial number (if you have it) so we can look up your account and get you some help. Sincerely, Your Polaris Team
Polaris Quattro P40 Pressure Side Pool Cleaner has a 4.1 star rating with 345 reviews.
Polaris Quattro P40 Pressure Side Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.