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Polaris VRX iQ+

4.7

About this business

Ushering in the next evolution of intelligent robotic pool cleaners, the Polaris® VRX™ iQ+ provides strategic cleaning for a brilliantly clean pool you can clearly see. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX™ iQ+ calculates the most efficient amount of time to eliminate debris while collecting data to make automatic adjustments as it cleans. Information is then sent to your iAquaLink® app, where you have full access and greater capabilities including, ... read more

4.7868 reviews
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Lisa R.'s profile image
Lisa R. 
a year ago

Great it gets the pool looking pristine 

Business response:

Thank you so much for your kind words, Lisa. We really appreciate your taking the time to share your experience with us. Enjoy your pristine pool! Your Polaris Team  

Randall W.'s profile image
Randall W. 
a year ago

Cleaner works great have an issue with staying connected to my phone 

Business response:

Thank you for your review, Randall! We're sorry for your poor experience with connectivity in the app. We can help! Please contact us at (800) 822-7933 or iaqualinkfeedback@fluidra.com so we can troubleshoot your specific setup. You can also find connectivity tips online at www.iaqualink.com/en/support [iaqualink.com]. Swim on! Your Polaris Team  

Mary L.'s profile image
Mary L. 
a year ago

I love it. 

Business response:

Thank you so much for your kind words, Mary! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team  

Elizabeth D.'s profile image
Elizabeth D. 
a year ago

I really like my pool cleaner. It is easy to put together and to operate. The only reason I didn’t give it a 5 star rating is due to the cart. The part that houses the unit that is used to turn it on and plugs into the wall will not stay on the pole. I can not use the handle to wheel the cleaner out to my pool as it consitantly comes off. I have to carry the entire thing each time. It is fairly heavy and considering I am 64 and have balance issues, it makes using this a challenge. It would be nice if the handle part were me... read more

Business response:

We are so sorry your caddy isn't working properly, Elizabeth. We have placed an order for a new caddy and will send you a separate email with more details. We apologize for the inconvenience and appreciate your patience. All the best, Your Polaris Team 

Amandeep S.'s profile image
Amandeep S. 
a year ago

Good value for the product 

Business response:

Thank you for your wonderful review, Amandeep! Swim on, Your Polaris Team  

Ilene L.'s profile image
Ilene L. 
a year ago

The vacuum works very well. I do think for the price the app needs more features - e.g. scheduling more than one clean a day. The app is not great - I'm a techie person and it's not clear how to connect the VRX in the app - you have to select robotic cleaner then it gives you a specific option for VRX. The app also frequently disconnects even when close to the vacuum. I don't know that I would buy a wifi connected vacuum again if I knew the experience would be like this. I end up just going to push the button on the vac... read more

Business response:

Thank you for your review, Ilene! We greatly appreciate your comments and will take them into consideration for future product developments. We hope you enjoy your pool time! Cheers, Your Polaris Team 

Melissa S.'s profile image
Melissa S. 
a year ago

Cleans great. Doesn’t get stuck. Easy to use. 

Business response:

Thank you for taking the time to share your positive review, Melissa! We appreciate you and hope you enjoy your clean pool. Cheers, Your Polaris Team 

Dan R.'s profile image
Dan R. 
a year ago

Great pool cleaner. Does exactly what you described 

Business response:

Greetings, Dan! Thank you for taking the time to leave us a review. We are thrilled to hear that you are satisfied with Polaris VRX iQ+ and that it performs exactly as described. Enjoy your pool time! Your Polaris Team 

Robert O.'s profile image
Robert O. 
a year ago

I wore out my previous tether pool cleaner recently. My choice was cordless or coded. I decided the cordless was a bit to early on market for me to jump In even though my wife hates seeing the cord. The new features I like the most: - I can use my phone to see time remaining on cleaning cycle - the basket is great. Good design, larger capacity, and easier to clean. - I like the loft feature that all you to retrieve the cleaner to edge of pool. I am not getting any younger and helping me partially empty water out of cle... read more

Business response:

Hi Robert, Thank you so much for your detailed feedback on your Polaris VRX iQ+! Comments from users like you help guide our future product developments, and we appreciate hearing from you. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team  

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.7 star rating with 868 reviews. 

When is Polaris VRX iQ+ open?

Polaris VRX iQ+ is closed now. It will open tomorrow at 9:00 a.m.