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Preferred Chrysler Dodge Jeep Ram
- Car Dealers
- Muskegon, MI
About this business
Location details
3146 Henry St, Muskegon, MI, 49441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
5 Star : My Experience Amanda awesome! Paint job great! It was great! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 4.5 Star : Customer Service
0.5 Star : Likely to Recommend 4 Star : Repair Quality 0.5 Star : Customer Service The person I spoke with was extremely rude and borderline disrespectful!! I received a call that my vehicle was ready for pickup. Before heading down I called to get the exact amount of my deductible. The person that answered the phone rudely said my vehicle was not ready, and no one called and that she knew that because she was the only one there! At this point my vehicle was already 2 weeks past the promised delivery date. It was another 6 d... read more
0 Star : My Experience The door handle still doesnt work 2.5 Star : Likely to Recommend 2 Star : Repair Quality My car door handle is still not working and I need to come back in and get it fixed 1.5 Star : Customer Service No one walked the car with me when I picked it up so I didn’t realize there was an issue until I left 4.5 Star : Returned Clean
0 Star : My Experience The door handle still doesnt work
0 Star : My Experience Still waiting on the return of my parts. Specifically the intercooler.
0 Star : My Experience Leaky roof; still leaks and needs to go back for repairs for a third go round. I give Stellantis a C- to D+ for fit and finish quality.
0.5 Star : Likely to Recommend I would never recommend Preferred Chrysler, Dodge, Jeep, Ram in Muskegon to anyone. 0.5 Star : Repair Quality The entire event has been a disappointment from the start. From the attitude of the original receptionist, to the absence of communication throughout the process, to misrepresented and missed timing and deadlines to outright lies all through the process. Very upset and I will not be visiting this dealership ever again. 0.5 Star : Customer Service Karine, the receptionist I met on my fir... read more
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality Very frustrated with our experience. 1 Star : Customer Service Never kept us informed. I would have to call them each time to get updates and took 3 weeks longer then they estimated for us.
Frequently asked questions about Preferred Chrysler Dodge Jeep Ram
How is Preferred Chrysler Dodge Jeep Ram rated?
Preferred Chrysler Dodge Jeep Ram has a 4.5 star rating with 2,964 reviews.
When is Preferred Chrysler Dodge Jeep Ram open?
Preferred Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.