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Preferred Chrysler Dodge Jeep Ram
- Car Dealers
- Muskegon, MI
About this business
Location details
3146 Henry St, Muskegon, MI, 49441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend I would never recommend Preferred Chrysler, Dodge, Jeep, Ram in Muskegon to anyone. 0.5 Star : Repair Quality The entire event has been a disappointment from the start. From the attitude of the original receptionist, to the absence of communication throughout the process, to misrepresented and missed timing and deadlines to outright lies all through the process. Very upset and I will not be visiting this dealership ever again. 0.5 Star : Customer Service Karine, the receptionist I met on my fir... read more
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality Very frustrated with our experience. 1 Star : Customer Service Never kept us informed. I would have to call them each time to get updates and took 3 weeks longer then they estimated for us.
2.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Many many delays. 3 Star : Customer Service
0 Star : My Experience Poor communication, had my Jeep for 49 days , never again
0.5 Star : Likely to Recommend 1 Star : Repair Quality 30 days to fix my jeep was ridiculous. I was told 8 days when I took it in. I called allstate (my insurance company) and they promised to remove premier from approved supplier list. 1 Star : Customer Service
2.5 Star : Likely to Recommend 3 Star : Repair Quality Did good job. Took longer than schedule. Cost more in loaner vehicle cost 2 Star : Customer Service Git put on hold for many long periods of time
2 Star : Likely to Recommend Until they get everyone on the same page I wouldn’t recommend anybody at this point. 4.5 Star : Repair Quality It was good 1 Star : Customer Service I did not like how I was treated when called and asking about my truck 5 Star : Returned Clean
1.5 Star : Likely to Recommend 5 Star : Repair Quality 1.5 Star : Customer Service
Frequently asked questions about Preferred Chrysler Dodge Jeep Ram
How is Preferred Chrysler Dodge Jeep Ram rated?
Preferred Chrysler Dodge Jeep Ram has a 4.5 star rating with 2,883 reviews.
When is Preferred Chrysler Dodge Jeep Ram open?
Preferred Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.