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Preferred Chrysler Dodge Jeep Ram
- Car Dealers
- Muskegon, MI
About this business
Location details
3146 Henry St, Muskegon, MI, 49441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
0 Star : My Experience Overall appearance is very much important but limited to its importance. The body shop did an impeccable job. Superior quality and craftsmanship went into the reconstruction of the cosmetic damage. What I am completely upset about is the mechanical side of the repairs. Any automobile accidents regardless of severity should be treated as more than just a collision and body damage. I specifically mentioned my concerns about mechanical issues that may or could have occurred. I was ensured by Preferred Chr... read more
0 Star : My Experience Scratched the paint but will fix in a few weeks. Everything else looked great.
1 Star : Likely to Recommend 5 Star : Repair Quality 1.5 Star : Customer Service The repairs took longer than double the original estimated time and communication towards the end of the process did not exist.
0 Star : My Experience I welcome a call from a person ( manager) in charge 0.5 Star : Likely to Recommend 0.5 Star : Repair Quality More did not work on my vehicle than when it was delivered to them. I now have lost work and very stressed out with the things i have to do to get my vehicle safe to drive. Very upset about the workmanship and acceptance of responsibility from Preferred. Had my vehicle 2 1/2 weeks, 33 miles put on it and more electonic issues but they claim they found nothing wrong from the squirrel. Call me if ... read more
0.5 Star : Likely to Recommend 4 Star : Repair Quality 0.5 Star : Customer Service
2.5 Star : Likely to Recommend 4 Star : Repair Quality There is a issue with rear trunk, which hopefully can resolve to my satisfaction. I think it to soon to complete any survey at this time. 4.5 Star : Customer Service It might be too early to give a final rating pending the receipt of my car. The car is in the collision shop to complete repairs to my rear trunk.
0.5 Star : Likely to Recommend I would never tell family, friend, general aquaintance or random person on the street to bring their car to this shop or even consider it for a new vehicle. 1 Star : Repair Quality My car was kept for almost 2 weeks and there was not an alignment done when the car was in a front end collision. 1.5 Star : Customer Service Serena was very nice. However I was not told about the shop offering loaner vehicles. As a result of this I had to rent a vehicle for almost 2 weeks. When my car was suppose to... read more
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality 5 Star : Customer Service
0 Star : My Experience I picked my car up and got home noticed that they didnt paint the mirror. I called and they had me bring the car back and said that they forgot to do the mirror. So now i have to drop my car off again to have the mirror painted when ir should've gotten done the first time. How inconvenient!
Frequently asked questions about Preferred Chrysler Dodge Jeep Ram
How is Preferred Chrysler Dodge Jeep Ram rated?
Preferred Chrysler Dodge Jeep Ram has a 4.5 star rating with 2,964 reviews.
When is Preferred Chrysler Dodge Jeep Ram open?
Preferred Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.