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141 Sand Creek Road, Suite C, Brentwood, CA, 94513.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an excellent experience working with Rob, Ashley and his team throughout the mortgage process, they made was a stressful and complicated experience feel smooth and seamless from start to finish. Their professionalism, responsiveness, and attention to detail made all the difference. They were always available to answer ALL my questions, provide constant updates, and guide me through every step of the process. I truly appreciate their hard work and dedication in making everything so easy and stress-free. I highly recomme... read more
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
Here are a few polished options you can use: Option 1: Professional and Warm We recently purchased a vacation home in Discovery Bay, California, and Rob and his team handled the financing process from start to finish. They made what could have been a stressful experience feel seamless and straightforward. Communication was excellent throughout every step, and we were always kept informed and updated. Rob was knowledgeable, responsive, and committed to ensuring everything stayed on track. Overall, it was an extremely positive... read more
Business response:
Hi Stephen, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Outstanding service from beginning to end. Utilizing a VA loan, Rob OMalley and his team were efficient and instrumental in getting the loan closed in record time. I could not be more grateful for their patience. Their communication was superb and the customer service was exemplary. Thank you for taking care of Veterans and expertly knowing the VA loan process to streamline my already stressful relocation.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Very professional answered questions in a timely matter and worked with my schedule.
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
José kept me updated and did more than his best to help me with my loan. I would recommend him to anyone that’s interested in getting a mortgage.
Business response:
Thank you for the great review, Pedro! We appreciate your business and look forward to assisting with your home financing needs in the future.
It had been many years since purchasing a home and a lot has changed! Jose was very thorough, easy to talk to and had great communication through the whole process. He was very easy to reach, always open to answer questions and made the process easy to complete. Would highly recommend Jose and his team for your next home purchase.
Business response:
Thank you for the great review, Cheri. We hope that you will consider us for any of your future home financing and mortgage needs.
Sandra was very helpful and explained the process from the beginning to the end. She also provided us with different options so we could decide what would be the best for us. I would definitely work with her again and would recommend her services to any one who is looking for a loan.
Business response:
Hi Maria, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Outstanding service. Will work on your behalf to get what you need day or night.
Business response:
Thank you so much for sharing the great feedback, Rich. We really appreciate you taking the time to share your experience with us.
Sandra did a great job with our loan and the process was made simple with her excellent support
Business response:
Thank you so much for sharing the great feedback, Lisa. We really appreciate you taking the time to share your experience with us.
Preferred Rate (NMLS #2085568) has a 5 star rating with 253 reviews.
Preferred Rate (NMLS #2085568) is closed now. It will open tomorrow at 9:00 a.m.