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Preferred Rate (NMLS #2085568)
- Mortgage Lenders
- Brentwood, CA
About this business
Location details
141 Sand Creek Road, Suite C, Brentwood, CA, 94513.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a truly positive experience with my consolidated loan application. From start to finish, the process was smooth, clear, and well-managed. Rob, Kyle, Peg, John, and the rest of the Preferred Rate team were professional, attentive, and consistently supportive. They took the time to explain each step, answered questions promptly, and ensured everything moved forward efficiently. What stood out most was how seamless and reassuring the entire experience felt. The team’s responsiveness and care made what could have been ... read more
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
José Sanabria did a really great job at helping us out, he was extremely helpful and did a lot for us
Business response:
Thank you for the 5-star review, Salvador. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
George is the best person for the job. He went so far above and beyond to help us get into our dream home.
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
I was in the market to purchase my first home, and a friend of mine recommended Rob O’Malley. He had nothing but great things to say about Rob and his team, so I decided to reach out. From our first conversation, Rob was incredibly helpful. He took the time to walk me through what the home-buying process might look like and shared valuable tips and insights. He also explained the mortgage process in detail, which helped ease a lot of my initial concerns. Rob and the O’Malley Team were amazing throughout the entire journey. T... read more
Business response:
Thank you for the review and providing your feedback, Richard!
Rob and his team are very kind, professional, and caring, they made sure to secure me the best deal on my new home at a 5.5% interest rate. The customer service is above and beyond, and they were always there for us, we’re very grateful and we highly recommend them to family and friends. We love you guys, thank you so much.
Business response:
Thank you, Abraham! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
I had a great experience working with Preferred Rate and Rob O'Malley's team during my home buying process. They were super helpful, always quick to respond, and really took the time to explain everything in a way that made sense. Whenever something came up, they handled it quickly and kept me in the loop the whole time. It made the whole process feel way less stressful than I expected. If you're looking for someone who's knowledgeable, responsive, and cares about helping you through the mortgage process, I’d highly recom... read more
Business response:
Thank you so much for sharing the great feedback, Kimberly. We really appreciate you taking the time to share your experience with us.
Jose was such an amazing person he explained everything every step of the way was never mad when I asked him questions love him
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
The best team ever!! They work with my realtor every step of the way to help us get into our home. Very highly recommended!!! They even did weekly check ins.
Business response:
Hi Aaron, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
My husband and I haven't bought a house in over 30 years, so the process was pretty overwhelming. Sandra did an amazing job securing a loan for our new house and she was readily available to answer our questions. She was also in constant contact with us and notified us when there was any updates on our loan. Sandra is knowledgeable about the loan process and we appreciate her transparency every step of the way. I highly recommend seeing Sandra Ybarrolaza for any house loan needs!
Business response:
Thank you for the 5-star review, Margaret. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Frequently asked questions about Preferred Rate (NMLS #2085568)
How is Preferred Rate (NMLS #2085568) rated?
Preferred Rate (NMLS #2085568) has a 5 star rating with 219 reviews.
When is Preferred Rate (NMLS #2085568) open?
Preferred Rate (NMLS #2085568) is closed now. It will open on Monday at 9:00 a.m.