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Preferred Trust facilitates both custodial and administrator roles as a licensed trust company. Our top priority is providing outstanding service to our clients nationwide. For us, customer service starts with educating individuals and small businesses on the available investment options to maximize their IRA. Formed in 2007, our mission remains the same: Provide individuals the opportunity to break down the barriers of traditional investing in an IRA. We endeavor to educate account owners about their ability to invest in a... read more
6700 Via Austi Pkwy, Suite 301, Las Vegas, NV, 89119, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Preferred Trust has been a great partner for us to send our investors to for all of their IRA needs. They are attentive and easy to work with. They also offer some of the best customer service I've experienced in this industry.
Business response:
Hi, Cade. We appreciate the kind words and are glad we could provide you with a positive experience!
Great and very understanding was Kristine
Business response:
Hello, Pamela. We are grateful for customers like you and hope you stick with us for years to come!
Very helpful
Business response:
Hi, Cedric. Thanks for taking the time to share your positive experience. We truly appreciate it!
I much appreciated the follow up call from Kristen today. The information and feedback I received was very helpful for when I need to transfer funds into my account in the future. Thank you so much.
Business response:
Hi, Michael. We are thrilled to learn that you had a positive experience with us!
Christina was absolutely marvelous!! She was able to steer me in the perfect spot to complete my mission!! Thank you again Christina.
Business response:
Hi, Vicki. Thank you so much for leaving us a stellar review!
As a long time accredited investor I've dealt with several of the biggest SDIRA custodians and can say PTC is absolutely THE BEST by a long shot. PTC is the firm I use for ALL my active accounts because their client service folks are the most capable and attentive in dealing with ALTERNATIVE ASSET providers. Generally transactions book perfectly but a recent 3-party mix-up got weirdly convoluted and was timely solved by PTC's Alysia B.
Business response:
Hi, Steve. Your feedback is highly appreciated. Thank you for the review!
During the course of setting up 2 accounts and coordinating multiple transfers to Preferred Trust, Alexandria, Christina, Alysia & Kristine with the Client Services Team have been Fantastic and Genuinely Awesome! Im old and not good with computers and the processes these days, but these girls have made my life easier with their knowledge and their help getting me through all the required transactions! Customer Service at its best with this team! Thanks, Mike Pitt
Business response:
Hi, Michael. We appreciate the kind words and are glad we could provide you with a positive experience!
Experience was Great Alysia took her time and was very professional
Business response:
Hello, Robert. We are grateful for customers like you and hope you stick with us for years to come!
Very knowledgeable. Took the time to walk me through each calculation. Patient and kind.
Business response:
Hi, Paula. Thanks for taking the time to share your positive experience. We truly appreciate it!
Preferred Trust has a 4.9 star rating with 907 reviews.
Preferred Trust is closed now. It will open tomorrow at 8:00 a.m.