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President Madison Apartments

3.4

About this business

Location details

31470 Harlo Dr, Madison Heights, MI, 48071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.4170 reviews
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Lacazha A.'s profile image
Lacazha A. 
3 months ago

Very hard to get into I was told that they judge income based on pay after taxes, meaning you’ll have to take home far more than the apartment is actually worth, it’s a shame that even they’re even making affordable places difficult to get especially in this economy. 

Business response:

We appreciate you sharing your experience. We understand your concerns about the income requirements and the challenges they may present. We encourage you to contact us at presidentmadisonpropertymanager@beztak.com at your earliest convenience so we can address your concerns directly. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Maintenance is very good just have issues with theft in the parking lot and in the mail area where packageges have been stolen also the lights are not on when it gets dark out in the hallway causing me to fall. Cameras are needed 

Business response:

Thank you for your feedback! We're glad to hear you're satisfied with our maintenance services. We understand your concerns about lighting and package security, and we're working to improve those areas for you. If you'd like to discuss this further, feel free to contact our team at presidentmadisonpropertymanager@beztak.com. We're here for you. 

Dondreia G.'s profile image
Dondreia G. 
3 years ago

horrible Just don’t move here! It’s not worth the price! Leasing manager isn’t helpful and MH is going downhill and this place is going to be a slum soon. The pictures are absolutely not true by the way. I haven’t seen one of their apartments that look like that - must be the “model” 

Business response:

Thank you for being so open with us. We appreciate your feedback and are disappointed that you have this impression of our community. We'd value any further insight, so please reach out to our office directly when convenient. It's our goal to ensure a better experience and we hope to connect soon! 

M. K.'s profile image
M. K. 
3 years ago

Overprice slum It was okay for a while but the new property manager is horrible and the property is reflecting the change. The resident's heat is heating the hallways, so you're paying for that "community" feature. For the price, we should have microwaves, in unit laundry, new windows (they leak BAD), ventilation and cleaning in the hallways (they REEK of dirt, smoke, and stank), closet doors that fit, sink sprayers, fixed floors (the crack and creak badly), fixed security door (they never close, they are allowed to be propp... read more

Business response:

Thank you for sharing your review with us. We'd like to talk to you about what we can do to address these issues in our community. We want you to know that our team is working diligently to make sure that residents are satisfied and happy, and feedback like yours helps us continue to achieve exactly that. Please reach out to our President of the Residential Division, Sarah, at Sbattle@beztak.com or call her at 248-737-6103. 

Sarah C.'s profile image
Sarah C. 
3 years ago

Avoid at all costs I could go on and on about the issues with this place... I won't go into too much detail as I am living here currently and can genuinely see the leasing staff coming after me for it... The unit itself is nice, but communication from the leasing staff is absolutely terrible. My apartment had issues so I was unable to move in, but still had to pay for the days since when I picked up my keys, which counted as "moving in." My apartment has pretty frequent, minor repairs pop up. Luckily, they hired new maintena... read more

Business response:

Thank you for taking the time to share your thoughts. We'd appreciate the opportunity to address your feedback and learn more about how we can further improve your residency. Our team would be happy to connect with you, so please email our Property Manager at presidentmadisonpropertymanager@beztak.com when you have a chance. We hope to ensure a better experience moving forward. 

Richard C.'s profile image
Richard C. 
4 years ago

Avoid High price and maintenance does not fix any issues. Fake fire alarms and leaky pipes around the complex. 

Business response:

Thank you for taking the time to voice your concerns. Please reach out to us at (833) 432-0853 to further discuss your concerns. Thank you and we hope to hear from you promptly. 

Micah R.'s profile image
Micah R. 
5 years ago

know your worth For the amount they want in rent we should get more for what we’re paying such as a microwave in the unit , a washer and dryer IN THE UNIT , and a balcony . Although we have a utilities fee it’s fine i just feel we need a lot more for what we’re paying . Everything is in walking distance which is a plus . Maintenance is kind of slow they’ll fix whatever needs to be fixed then a day or so later It breaks again . 

Business response:

Though we're glad to hear that you enjoy our convenient location, it's unfortunate that your experience has not met your expectations. We are clear with prospective residents about what is included with our homes and we can assure you that our rates are an accurate reflection of the current local market however, our team is available to discuss any questions you may have. Additionally, the upkeep of our homes is a top priority for us and if you have any unresolved maintenance requests that require further attention, please l... read more

Verified R.'s profile image
Verified R. 
5 years ago

Verified Renter First 3 years has been good, but this last one has been little bit a nightmare, between a leak water in the bathroom ceiling, poor snow removal, changing locks on the doors and not giving new keys. 

Business response:

We're sorry to hear that your experience has fallen short of your expectations. We do apologize for any inconveniences that you've encountered and will certainly take your feedback into consideration. If there is anything that we can help you with at this time, or if you would like to discuss your thoughts with us further, we encourage you to contact our office at your convenience. Thank you. 

Penelope R.'s profile image
Penelope R. 
8 years ago

Stay away! I am breaking my lease early due to the community going down. They are letting reckless, rude people move in. They drink and smoke weed at the pool that is for families. It's always trash everywhere! It's never clean! The hallways are filthy and the staff is rude!! They raise the rent EVERY year but no compensation or upgrades are made to the unit. We just have to pay $50-$65 more for the same crap we live in. I'm done with this place! 

Business response:

We're very sorry to hear that your experience with our community has fallen short of your expectations, Penelope. We appreciate you bringing your concerns to our attention and would appreciate the opportunity to speak with you further in order to gather some additional information in order to offer as much assistance as possible in addressing them and improving your stay. Please reach out to us here in the office at your convenience and we'll be happy to speak with you. 

Frequently asked questions about President Madison Apartments

How is President Madison Apartments rated?

President Madison Apartments has a 3.4 star rating with 170 reviews. 

When is President Madison Apartments open?

President Madison Apartments is closed now. It will open tomorrow at 9:00 a.m.