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Presque Isle Downs & Casino

3.8

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8199 Perry Highway, Erie, PA, 16509, United States

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3.87,478 reviews
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Annie Lynne's profile image
Annie Lynne 
2 years ago

I've been going here 10 years with my bf and we've had good times here. However these are my issues. 1. how come I never see anyone cleaning off the machines 🤔 (sticky buttons etc.) 2. Why is there limited entertainment now? Or is it just bcuz covid killed business? 3. Was the 1 drink per person an lbc thing or just a new rule in general? 4. Certain bartenders are very rude and underpoor your 9.00 shots! 5. Machines are very tight even after puting in 100s of dollars and getting bonus games 10 plus times. I used to always l... read more

Bethany Rayman's profile image
Bethany Rayman 
3 years ago

My husband and I stopped in when we were on vacation. We are both pretty big slot players. I go to live casino every weekend. I have never run into such tight machines in my life! It was honestly pathetic. I lost 100 dollars playing penny machines not max betting.. maybe 50 cents a spin. Nothing even let me play! They were dead as a doornail! Then to boot... we got charged 1.00 for a pop. so not only are your machines tighter than hell, but you charge people for pop?!! oh and the lady wouldn't even let me leave with it. It w... read more

Mayor Roman's profile image
Mayor Roman 
3 years ago

Bring back the breakfast buffet and you will get a positive review. 

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Marc Kindle 
3 years ago

The bar service is absolutely terrible. It was a busy night and the bartenders that I came in contact with were slow and showed no hustle at all. The wait time to get a beer was insane. This whole 1 drink per customer every 20 mins is the dumbest thing ever. The bartenders were rude and some got pretty nasty with people who questioned it. This policy is absolutely ridiculous and makes no sense at all. The fact that I can’t buy a drink for my wife and I while she is sitting at a game is just crazy. I won’t be returning any ti... read more

Donna Bench's profile image
Donna Bench 
4 years ago

Was there for the opening of the Casino since the pandemic. They were not prepared they didn’t have any drinks the vending machine drinks were jammed up weren’t coming out that you would have to stand in line for an extremely long time to find out that you can’t get a pop at the same place you had to go stand in another line it was opening night they should have been more prepared knowing how many people normally go there there wasn’t one place to get a drink and I mean even water as extremely disappointing it was not a good... read more

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Nick Ribaudo 
4 years ago

GAMBLERS BEWARE ….Was accosted in parking lot by security while waiting for a handicapped parking space to come available….. He first yelled from across parking lot and then came to truck in a very unprofessional manner and told me l need an attitude adjustment and the casino didn’t need my money… all this happened in front of my wife … all that was needed was to come over in a gentlemanly and ask me to move ….. I believe his name was Bill …. Then asked to talk to his supervisor who was outside harassing some African Americ... read more

Business response:

According to our on site Pennsylvania State Police and our Security Department, your observations are incorrect. The gentlemen you were referring to was actually a victim providing a statement to authorities. You were parked in a PSP restricted parking spot which is posted and you were asked to move your car with two PSP troopers and one PSP Sgt watching the events take place. Thank you for allowing us the opportunity to respond and clarify the events from yesterday.  

Jennifer Messenger's profile image
Jennifer Messenger 
4 years ago

So I have spent soooo much money at this casino. I am local and have never won big ever. I still love going and have had a great time on family nights watching the horses and betting. Well today we went to a local hotdog stop across the street. Due to me being immune compromised I do not go anywhere to eat indoors. So we got our food to go and went across the street to park and eat safely. They were closed due to Covid-19 and have a huge parking lot. So we pulled over safely to eat and within seconds some guy (manager or ow... read more

Chandra Dhungana's profile image
Chandra Dhungana 
5 years ago

I play table games but the cards are just horrible rn I think they trying to recover the money when they were closed during pandemic 

Business response:

We're sorry to hear that Chandra! We would like to know what you didn't enjoy about the experience so we can work with our table games to improve, if you'd be willing to send us a message and let us know! 

Connie Szapka's profile image
Connie Szapka 
5 years ago

I was here yesterday and the machines barely paid out anything! Came back again tonight. same thing! Plus all the bars are closed and customer service said to ask the cocktail waitresses or go and get soda in the machines in the Cafe! After taking all my money for 2 days I don't know why I should have to pay a waitress for a bottle of water or pay for one at a machine! 

Frequently asked questions about Presque Isle Downs & Casino

How is Presque Isle Downs & Casino rated?

Presque Isle Downs & Casino has a 3.8 star rating with 7,478 reviews. 

When is Presque Isle Downs & Casino open?

Presque Isle Downs & Casino is open now. It is open 24/7.