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Prime Storage
- Baltimore, MD
About this business
At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.
Location details
3220 Wilkens Avenue, Baltimore, MD, 21229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Lots if money okay with increase recently No snowplows no shoveling Had to get unstuck with car had to shovel with bad back
Office and whole place was very clean. Danielle in Office was really friendly. Will definitely recommend to friends and family.
the new team is what prime was missing ! Great work ladies
Clean units, great staff! Never had a problem and I have several units! They’ve accomodated every request I’ve made!
this company took over a storage company that i was renting them. i never had a problem with the prior owner of the storage unit i was renting from. Prime storage is unorganized. They add fees to peoples account without notifying them. staff at the location do not know what they are doing and can't make decisions. management do not return calls. don't rent from prime storage. we emailed the ceo and never got a response. i have asked to speak to a manager multiple times and never gotten a call. there are other storage unit co... read more
The absolute worst customer service and management. We rented a storage unit for $79 thereabouts a month. They raised the rent a few times in less than a year! It’s now $172!!!!! Fraudulent comes to mind and now we will empty out unit. We’re done being robbed and may go to court. I was told by worker, they can charge whatever they want when they want. Really? That statement only motivates me to market them and report them for the fraudulent company they are. Three messages to management with no return call. I want reimbursem... read more
I purchased a unit through a third party site and upon arrival they said my unit was not available but due to the inconvenience they would honor the price and change the unit number fast forward down the line after the first month they started charging double the price to me, I vacated the unit and then was charged an extra two months from that point, if you call they will tell you a manager will call you back and then you never receive one leading to more expenses having to be paid. The price advertised is a clear bait and ... read more
After 2 months received an email with a rent increase of 42.3%!! I've utilized numerous storage facilities throughout the years and understand that rent increases are pretty standard fare. It's not unusual to see a 5-10% increase each year. Never have I ever received an email less than 2 months after signing paperwork and the hassle of getting all my stuff moved in that the already-high advertised price is not being honored. Unbelievable.
I so regret now going to prime storage cause they’re raising fees and threatening to put Liens on your units if you don’t pay . The one the Bronx is the worse. I’m hoping to just cancel my unit on move on
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 4.2 star rating with 357 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.