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PT-P300BTBU
About this business
Printer This printer does not print and cut label properly.
Business response:
Kia ora, we’re sorry to hear you're experiencing issues with your Brother label printer. Our helpdesk team have contacted you via email and are awaiting your reply. If you still require assistance, please get in touch, either by responding to the email, or calling our 24/7 NZ based helpdesk on 0800 329 111 so we can resolve this issue for you.
cartridge won't load I returned the cube and went with a D220 the label cartridge would not load properly. i became frustrated, and returned the Cube.
Don't waste your time or money Piece of Junk. I called Brother twice and "someone would get back to me" which never happened. I returned it to Amazon
Business response:
I would like to apologize for the events that took place during your last contact with Brother. We appreciate the time you’ve taken to let us know your thoughts. Your feedback is important to us and will be reviewed to help us improve. We wish you had contacted our Brother Customer Support Team to be able to guide you through the issue with the BrotherPT-P300BT. If we can be of any assistance is the near future, please don't hesitate to contact us directly at www.brother-usa.com/support.
difficult to use..... I was never able to get the printer to sync with my phone....I haven't been able to use it at all......I wish I had purchased a different model.
Business response:
We understand you're experiencing connectivity issues with your Brother PTP300BT machine and mobile device. We'd like to help. Below is a FAQ that may help you with this issue: https://help.brother-usa.com/app/answers/detail/a_id/144444 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Broke after a few uses The label maker broke internally after a few uses. They wouldn’t honor the warranty.
Bad design and tape waster This label maker leaves an inch of space before every label which you have to cut using scissors which is annoying and wasteful. It says on the website that this space is required due to the way this label maker is designed. This means the design of this label maker is bad as this is the first and the most basic thing which should have been fixed. Other labelmakers waste a lot less space and you can print and stick easily. Had to return this and buy other brand labelmaker for this reason. If i ... read more
Business response:
Thank you for your review and feedback. The 2.5cm distance is required for the lamination process to occur as the print is produced underneath the laminate. If multiple labels are being printed, there is a Chain Print feature that will reduce the amount of excess label being used. The link below has the instructions: https://support.brother.com/g/b/faqend.aspx?c=au&lang=en&prod=p300bteas&faqid=faqp00010221_011
Do not buy After a few uses the indicator light just blinks and will not connect to any of my devices. very disappointed after the amount of money I spent for this.
Business response:
Hi Nikki, We see you are experiencing an issue with the wireless connection. I'll be happy to help you. Review the link below to connect your machine wireless. https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=p300bteus&faqid=faqp00100386_000 Additional assistance is available from our Customer Support Team: https://www.brother-usa.com/brother-support
Frequently asked questions about PT-P300BTBU
How is PT-P300BTBU rated?
PT-P300BTBU has a 4.1 star rating with 327 reviews.
When is PT-P300BTBU open?
PT-P300BTBU is closed now. It will open tomorrow at 9:00 a.m.