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Radiant Credit Union
- Credit Unions
- Gainesville, FL
About this business
Location details
4440 NW 25th Pl., Gainesville, FL, 32606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was good until the end when you sent the payoff payment for the person I was purchasing from. You could have wired the money to pay off his difference at his credit union or even next day air the payoff check but radiant uses regular ground shipping which takes several days to arrive for payoff of payments causing delay in receiving ownership of said item. Not very satisfied with this part of my experience. My loan officer was very helpful and easy to reach and talk with
Business response:
Thank you so much for the feedback Elton. We're always seeking to learn how we can improve our service to members. We'll be sure to pass your experience on to the relevant teams. Thanks again for the review, and thank you for being a Radiant member.
Excellent customer service and professionalism
They did and very great job
Called to fix my automatic payment, she was super helpful & kind
Tarrin was very knowledgeable and was extremely helpful in the auto loan process. Great 1st time buyer experience
Explained everything very thoroughly with patience. Rep. had such a great spirit and attitude. Thank you so much.
GREAT THANKS
The CS Rep, Cathy Ann, was extremely kind and helpful. She was even patient enough to wait as I logged in and verified the issues had been resolved! Radiant gets 5 stars for their superior “Chick-fil-A” customer service! :)
Ms Cathyann, was very helpful and courteous didn't take but a couple of minutes very Professional. Thanks Cedric Price
Frequently asked questions about Radiant Credit Union
How is Radiant Credit Union rated?
Radiant Credit Union has a 4.9 star rating with 1,550 reviews.
When is Radiant Credit Union open?
Radiant Credit Union is closed now. It will open tomorrow at 9:00 a.m.