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Radiant Credit Union
- Credit Unions
- Gainesville, FL
About this business
Location details
4440 NW 25th Pl., Gainesville, FL, 32606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Summer was extremely helpful in providing multiple options for my loan that best for my lending need. She was courteous, efficient and I look forward to working with her in the future.
Business response:
Thank you for the kind words Anna. We agree - Summer is awesome! We appreciate you being a Radiant member.
You answered my questions. Representative was polite.
Business response:
Thank you for the feedback Phyllis. We're delighted we were able to help you. Thanks for being a Radiant member.
The question I called about was answered directly with clarity. Thank you! Unfortunately, when I was transferred to a different department regarding a different question, I had to leave a message, and no one has yet returned my call and it has been 2 hours.
Business response:
Thank you for letting us know Laura. Our apologies for the lack of follow up and delay in this response. We'll reach out to our team to make sure you were taken care of. Thanks for being a Radiant member.
Cathy was amazing in helping me transfer money on the phone and to create my account for the app!
Business response:
Thank you for the feedback Alexandra. We're delighted Cathy was able to help you with your account. Thanks for being a Radiant member.
Ronnie was so helpful and patient
Business response:
We appreciate the feedback Timerial. Yep, Ronnie is great! Thanks for being a Radiant member.
Excellent customer service by Todd
Business response:
Thank you for the feedback Sharon. Very glad we could help. Thanks for being a Radiant member.
Excellent, Best banking experience ever
always helping me on a credit card or a loan very easy to deal with
It isn’t finished yet so this review is kind of premature. But I’ll give it anyhow. It started out well. Johnny was great and things went smooth. Then a couple weeks later another lady called me to explain the estimates for closing. While she was nice, she spoke so fast that I didn’t fully understand what she was telling me. When I tried to ask a question she continued to speak so fast I didn’t understand the answer. I also found out from her that Johnny did not pass along a bunch of financial and tax I formation I had given... read more
Business response:
Your concerns are noted. We apologize for the communication issues and missed information. Please contact us at (352) 381-5200 to discuss.
Frequently asked questions about Radiant Credit Union
How is Radiant Credit Union rated?
Radiant Credit Union has a 4.9 star rating with 1,438 reviews.
When is Radiant Credit Union open?
Radiant Credit Union is closed now. It will open tomorrow at 9:00 a.m.