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Ray Shanahan of Keller Home Loans
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Very professional service, great communication throughout the process right through to the closing. Everyone in the process was on point.
Business response:
Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
Verified by Mutual of Omaha Mortgage
My only frustration was the lack of communication around the rate and locking in. I felt like I was forgotten and we ended up having to lick in last minute which resulted in a higher rate. Understand the rates change daily, but would have preferred being involved in the decision.
Business response:
Your feedback is greatly appreciated. We're here to help with any mortgage-related questions you may have in the future!
Verified by Mutual of Omaha Mortgage
Smooth and well prepared
Business response:
Thank you so much!
Verified by Mutual of Omaha Mortgage
As you know I had a bad experience with another company, but you and the other reps for TowneBank were exceptional. Not once did anyone talk down to me or were rude. Everything was explained to me very clearly. Thanks!
Business response:
I'm glad to read about your positive experience, Cynthia! It's absolutely vital to us at TowneBank Mortgage that all our clients feel respected and informed throughout the process. Your feedback confirms our dedication to this principle. I'm truly sorry about your previous bad experience with another company, but I'm glad we could turn things around for you. Thank you for choosing us and for your kind words. Looking forward to assisting you in the future!
Verified by Mutual of Omaha Mortgage
The experience and knowledge that town bank mortgage members have gave us the confidence in them to be able to make the move from western New York to South Carolina
Business response:
I'm thrilled to hear about your positive experience with Team Shanahan. It's wonderful to know that our team's experience and knowledge provided you with the confidence to make such a significant move from New York to South Carolina. I hope you are enjoying the southern hospitality. Thank you for the 5-star rating, Aaron! Best, Ray
Verified by Mutual of Omaha Mortgage
Great Communication and correspondence on each step.
Business response:
Thank you for your kind words!
Verified by Mutual of Omaha Mortgage
Great experience would highly recommend!
Business response:
I appreciate that! Thank you and let me know if I can help in the future.
Verified by Mutual of Omaha Mortgage
Ray and his team at TowneBank have gone far and beyond to make our dreams come true. This is the second time around helping our family with home ownership.
Business response:
Always a pleasure. Let me know if I can help with anything else.
Verified by Mutual of Omaha Mortgage
Great customer service
Business response:
Thank you so much, Melanie. I'm happy we could help you with your mortgage needs.
Frequently asked questions about Ray Shanahan of Keller Home Loans
How is Ray Shanahan of Keller Home Loans rated?
Ray Shanahan of Keller Home Loans has a 4.8 star rating with 1,403 reviews.
When is Ray Shanahan of Keller Home Loans open?
Ray Shanahan of Keller Home Loans is closed now. It will open at 8:00 a.m.