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Relax The Back

4.9

About this business

Location details

11661 Preston Rd, St 301, Dallas, TX, 75230, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
4.9224 reviews
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Zelda S.'s profile image
Zelda S. 

Verified by Relax The Back

7 years ago

We love the professionalism and knowledge of those that work here. Our backs have been saved 

Business response:

Thank you for the great review Zelda! We are always happy to share our knowledge and help others with back care and pain relief! 

Ruby B.'s profile image
Ruby B. 

Verified by Relax The Back

7 years ago

Great customer service! 

Business response:

Ruby, Thank you for your review! I'm glad to hear that you had Great service in our store. Come visit us again. 

Dale S.'s profile image
Dale S. 

Verified by Relax The Back

7 years ago

Wife doesn't like new chair because it will not return to a vertical enough position. Is there any adjustment to that. Just 2-3" at the upper back of the chair would make a huge difference. 

Business response:

Dale, We'll pass along you're comments to the vendor. Thank you and we hope to see you again. 

Cathy/phil D.'s profile image
Cathy/phil D. 

Verified by Relax The Back

7 years ago

Great Customer Service! Lynn was extremely helpful with the custom order of a recliner for my Mom! She kept me informed of status! The chair is perfect for my Mom! 

Business response:

Cathy and Phil, It has been a pleasure to work with both of you. I'm glad to hear that delivery went well and your Mom loves her new chair. Thank you for your review! Lynn 

John/julianne J.'s profile image
John/julianne J. 

Verified by Relax The Back

7 years ago

Already sent the review of good experience we had several weeks ago. No need to send for owore satisfaction review. 

Business response:

Thank you. 

John/julianne J.'s profile image
John/julianne J. 

Verified by Relax The Back

7 years ago

I wish that all purchases for a product that has many different options and choices would be the same good experience as my wife and I had purchasing the Zero Gravity chair from the Relax The Back location on 5100 Belt Line road. Lynn Richter, store manager, had all the answers to our questions, and let us decide what recliner we liked the best. Lynn provided excellent product knowledge, and product information. If I have a friend interested in a recliner, Lynn is who I am referring to go visit with. Regards, JJ & JJ 

Business response:

John and Julianne, Thank you for your review. It has been my pleasure to assist both of you in finding the product that is best for you. I am glad to hear that you're enjoying your new Zero Gravity recliner and received a good experience at our store. Lynn 

David P.'s profile image
David P. 

Verified by Relax The Back

7 years ago

Alexander handled everything beautifully 

Business response:

Thank you, David, for the great review! At Relax the Back, we take pride in helping our customers find the solutions they are looking for in Dallas, TX. We hope you continue to enjoy your new Perfect Chair for many years to come Alex 

Ben G.'s profile image
Ben G. 

Verified by Relax The Back

7 years ago

Everything went smoothly...from purchase to delivery. Excellent service 

Business response:

Ben, Thank you for your review. I'm glad to hear that everything went smoothly for you and you received Excellent service! 

Chris D.'s profile image
Chris D. 

Verified by Relax The Back

7 years ago

Absolutely great service experience.Lynn was extremely professional and patient while working with me. With this being such an expensive purchase, I needed to be certain that the Cafe was going to be the chair for me. Thus, I spent several days and many hours in the store sitting in this chair. Lynn was never bothered by my "hanging out" in her workplace. This ultimately led to me purchasing and I'm extremely pleased. 

Business response:

Chris, Thank you for your review. It has been a pleasure to work with you to find the best zero gravity chair for you. It's Great to hear that you are pleased with the Cafe and the service you received. Lynn 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 224 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 7:00 p.m.