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Relax The Back

4.8

About this business

Location details

1016 W Lancaster Ave, Bryn Mawr, PA, 19010, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.8158 reviews
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Maxine M.'s profile image
Maxine M. 
a week ago

Ordered a wonderful seat cushion directly from the Ardmore store. It was shipped to me immediately and it was great!! 

Business response:

We're absolutely thrilled to hear about your wonderful experience with the seat cushion from our Bryn Mawr store (we moved from the Ardmore location ~15 years ago) ! Thank you for sharing your feedback. 

Patricia S.'s profile image
Patricia S. 
3 weeks ago

David understood the urgency of our remote replacement because of my husband's Parkinson's Disease. Kudos to him--five stars. 

Patrice M.'s profile image
Patrice M. 
a month ago

Excellent product and service. 

Business response:

We're excited to hear that you had an excellent experience with our product and service. Thank you for sharing your feedback! 

Larry G.'s profile image
Larry G. 
a month ago

Great store. Highly recommend to anyone with back issues. 

Business response:

Great to hear you had a positive experience at Relax The Back. Thank you for recommending us! 

Ed And Ana D.'s profile image
Ed And Ana D. 
a month ago

The chair arrived a couple of weeks earlier than expected - Thanks! Delivery and set up were easy and flawless. 

Business response:

Thank you for sharing! We strive to exceed expectations. Regards David Austin 

Patrice M.'s profile image
Patrice M. 
2 months ago

Professional help and assistance with David and Tim. Recognition for loyalty was a nice perk. 

Business response:

We're overjoyed to hear about your positive experience with David and Tim. Thank you for taking the time to share your feedback and for your repeat business! 

Ed And Ana D.'s profile image
Ed And Ana D. 
3 months ago

Very attentive and helpful service. We will be going back to purchase a zero-gravity recliner! 

Business response:

Thank you for sharing your experience with us! We're glad to hear you found our service attentive and helpful. Let us know if you have any more questions. 

Richard S.'s profile image
Richard S. 
4 months ago

I had a issue with the control bottoms, went and spoke to TIM who who got me a new controller for the chair under the warranty. I also had a problem with the motor that makes the back moved. Tim came to the house and replaced the motor. My only complain is the device that control the chair is Cheaply made. Relax the back should up grade the chair control Panel. 

Business response:

We're glad to hear that Tim was able to assist you with the issues you experienced. Thank you for sharing your feedback we will share your observation with the manufacturer. 

Stuart C.'s profile image
Stuart C. 
4 months ago

David and Xavier were fast and efficient and very easy to work with. Were on time, and helped move several items out of the room that were too heavy for me. I have and will continue to be a customer for both the excellent service and high quality of RLB, Bryn Mawr, PA. 

Business response:

Your positive feedback is greatly appreciated! We are thrilled to hear about your experience with David and Xavier at Relax The Back. Thank you for being a loyal customer. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 158 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.