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Relax The Back
- Furniture Stores
- Bryn Mawr, PA
About this business
Location details
1016 W Lancaster Ave, Bryn Mawr, PA, 19010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional help and assistance with David and Tim. Recognition for loyalty was a nice perk.
Business response:
We're overjoyed to hear about your positive experience with David and Tim. Thank you for taking the time to share your feedback and for your repeat business!
Very attentive and helpful service. We will be going back to purchase a zero-gravity recliner!
Business response:
Thank you for sharing your experience with us! We're glad to hear you found our service attentive and helpful. Let us know if you have any more questions.
I had a issue with the control bottoms, went and spoke to TIM who who got me a new controller for the chair under the warranty. I also had a problem with the motor that makes the back moved. Tim came to the house and replaced the motor. My only complain is the device that control the chair is Cheaply made. Relax the back should up grade the chair control Panel.
Business response:
We're glad to hear that Tim was able to assist you with the issues you experienced. Thank you for sharing your feedback we will share your observation with the manufacturer.
David and Xavier were fast and efficient and very easy to work with. Were on time, and helped move several items out of the room that were too heavy for me. I have and will continue to be a customer for both the excellent service and high quality of RLB, Bryn Mawr, PA.
Business response:
Your positive feedback is greatly appreciated! We are thrilled to hear about your experience with David and Xavier at Relax The Back. Thank you for being a loyal customer.
Showroom had lots of options for me to see and consider. David was low pressure, had tons of product knowledge and answered all of my questions.
Business response:
We're overjoyed to hear about your positive experience at Relax The Back. Thank you for your review Jennifer!
Courteous, thoughtful, intelligent help. Attractive clean store that’s fun to explore. So many helpful quality items… whatever I’ve bought over the years has been an excellent investment.
Business response:
Thank you for the compliment Susan what a wonderful review!
The owner, David, did an outstanding sales job, and helped us problem solve our situation. His expertise in chairs was evident and we highly recommend his services. Judy and Dick Williamson
Business response:
We're thrilled to hear about your positive experience at Relax The Back. Thank you for recommending our services!
Customer service was good. I was able to purchase a chair that was a floor model. This was very helpful to me as I wanted the chair as soon as possible. The chair was delivered the next day.
Business response:
Amy we're utterly delighted to hear about your positive experience with our customer service and quick delivery. Thank you for your wonderful feedback. Have a great day.
My second wonderful experience with Relax Your Back. The people who work there that I dealt with are all knowledgeable, kind, and patient. The recliner (my most recent purchase) does everything except cook eggs. It has a zero-gravity position, heat, massage and a lift to get out of the chair. I don't need that quite yet but I'm sure the day will come.
Business response:
We're overjoyed to hear about your wonderful experience with us, Pesha! Thank you for sharing your feedback, made our day better to hear!
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 164 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 10:00 a.m.