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Relax The Back

4.9

About this business

Location details

45215 Market St, Shelby Twp, MI, 48315, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.9315 reviews
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Danijela B.'s profile image
Danijela B. 

Verified by Relax The Back

7 years ago

Great product, people who work there. 

Business response:

Thank you for the wonderful review! 

Marcia B.'s profile image
Marcia B. 

Verified by Relax The Back

7 years ago

Peter was extremely helpful. I needed a soft cushion to overcome our new car seats. We were traveling up north the next day. Without this cushion I don't think I would have made it. Peter told me to use the cushion and pay for it when we got back, which we did. They have always been very kind and helpful over the years. Thank you, Marcia B. 

Business response:

Thank you for your review, Marcia. It's always wonderful to see you and your husband. If you have any questions, please reach out to us. We're happy to help! ~ Laura 

NeicyJ's profile image
NeicyJ 

Verified by Relax The Back

7 years ago

I was very impressed with the customer service. There was only one individual working, Peter Lowry, but he made you feel important. I went in the store not knowing what I needed but was not taken advantage of my ignorance. I was completely satisfied with the personal service and what was suggested for my chair for work does help. I will refer individuals and you have a loyal customer. 

Business response:

Neicy - Thank you for the great review and we are glad you felt important, because you are! - Peter 

Michelle J.'s profile image
Michelle J. 

Verified by Relax The Back

7 years ago

Beyond excellent customer service! We came looking for something for the back for a work station. The gentleman working, Peter Lowry, was not only very knowledgeable, but very attentive. He explained how to use it and why. I would recommend this store to anyone with ergonomic needs. (Mr. Lowry also followed a couple of days afterwards with a thank you card!) 

Business response:

Michelle - Thank you for the great review and the recommendation, it is much appreciated! Peter 

Kim S.'s profile image
Kim S. 

Verified by Relax The Back

7 years ago

Very knowledgeable and provided helpful advice outside the sale of the product I purchased. 

Business response:

I'm glad we were able to find the right solutions for you. Thank you for the review. ~ Laura 

Debbie P.'s profile image
Debbie P. 

Verified by Relax The Back

7 years ago

This is the best place to shop, they are very polite and knowledgeable. They have everything you could need and want for all your aches and pains or even just for comfort! There chairs are amazing! Thank you for all your kindness ! Sincerely, Debbie Petritis 

Business response:

Thank you for the great review! It's always a pleasure to see you. ~ Laura 

Pete & Lori S.'s profile image
Pete & Lori S. 

Verified by Relax The Back

7 years ago

Explained everything so well 

Business response:

Thank you for the 5 star review. I'm glad you had a great experience. ~ Laura 

Mary M.'s profile image
Mary M. 

Verified by Relax The Back

7 years ago

Great knowledgeable customer service 

Business response:

Thank you for the 5 star review, Mary. ~ Laura 

Patrick & Barbara R.'s profile image
Patrick & Barbara R. 

Verified by Relax The Back

7 years ago

I wanted a message chair forever! For over 10 years I thought and tracked the prices of all types of message chairs everywhere. Finally I got one! Hooray! I finally got one for the right price at Relax The Back in Shelby Township. This is the chair I’ve waited so long for! This message chair is totally what I needed for the maintenance of my entire body! This chair at the Relax The Back (Shelby Township location)seemed so affordable (zero interest financing)and had all the right (perfect) and up-to-date technology availa... read more

Business response:

Awesome review, Patrick! I'm glad that you were able to find your perfect massage chair with us. Many thanks to you and Barbara for your patronage. ~ Laura 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 315 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 11:00 a.m.