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Relax The Back

4.9

About this business

Location details

45215 Market St, Shelby Twp, MI, 48315, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.9315 reviews
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Debbie M.'s profile image
Debbie M. 

Verified by Relax The Back

8 years ago

Very helpful and service was fabulous. 

Business response:

Thank you for shopping with us, Debbie. We appreciate your business. 

Roger J.'s profile image
Roger J. 

Verified by Relax The Back

8 years ago

She was very helpful and knowledgeable 

Business response:

Thank you for the wonderful review! I'm happy that we were able to help. 

Louise B.'s profile image
Louise B. 

Verified by Relax The Back

8 years ago

Laura and her brother provided great customer service and there is no way they can improve because they are knowledgeable, courteous, and friendly. I am disappointed in the chair we purchased because the foot massage squeezes my feet so aggressively that I have to pull my feet out. I wish I could make some of the other parts of the massage less aggressive also. 

Business response:

Thank you for the kind words about our customer service. Please give me a call at 586-566-4318 and we will schedule an in-home appointment to review the chair's operation and find a solution for that aggressiveness of the foot massage. I want you to love your chair. ~ Laura 

Mary Lou K.'s profile image
Mary Lou K. 

Verified by Relax The Back

8 years ago

Great service & enjoy the products that I've purchased. Great store. 

Business response:

Thank you for the wonderful comments. We appreciate your patronage! 

Donna M.'s profile image
Donna M. 

Verified by Relax The Back

8 years ago

Walked into the store and found the exact chair I was looking for. The manager gave me a great deal and the chair was delivered the next day and setup by the delivery Team. They moved my old recliner for me and vacuumed for me as I had back surgery. I could not have had a better experience. I highly recommend it! Outstanding customer service. 

Business response:

Wow! Thank you for the recommendation and fantastic review! I hope your recovery is continuing to go smoothly. 

John W.'s profile image
John W. 

Verified by Relax The Back

8 years ago

Simple excellent customer service. The installation crew was on time and very professional. The old bed out and the new two part bed installed in about 1.5 hours. And the bed, excellent. We love this outlet for "comfortable things". :-). 

Business response:

Thank you for the great review, John! We strive to provide the level of customer service that we would want to experience ourselves. 

Ken B.'s profile image
Ken B. 

Verified by Relax The Back

8 years ago

Excellent service. Love our adjustable King supreme breeze II bed. 

Business response:

Thank you for the compliment! I'm happy to hear that you and Marilyn are loving your new adjustable mattress set. Thank you for being a Relax The Back client. 

Mary Lou K.'s profile image
Mary Lou K. 

Verified by Relax The Back

8 years ago

Great customer service. Very helpful. 

Business response:

It's always a pleasure to see you, Mary Lou. Thank you for your patronage and the wonderful review. 

Sharon V.'s profile image
Sharon V. 

Verified by Relax The Back

8 years ago

Excellent customer service!! Very helpful with any questions you might have with no pressure to make a purchase. Very knowledgeable about items they carry. 

Business response:

Wow! Thank you for the incredible review, Sharon. I'm glad that we were able to help you find the right solution! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 315 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 11:00 a.m.