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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was complete and done in a timely manner as planned. Communication was timely and thorough as was pickup and billing. All employees were friendly, knowledgeable and polite.
Business response:
Thank you for the wonderful feedback! We're thrilled our service met your expectations and was completed on time. Your recognition of our team's professionalism and our smooth communication process means a lot to us. We appreciate you taking the time to share your positive experience!
Always thorough and efficient!
Business response:
Thank you for your positive feedback! We appreciate your recognition of our thorough and efficient service. Your feedback means a great deal to our team, and we look forward to continuing to provide you with quality service for all your automotive needs.
My service manager kept me informed and explained everything.
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful to know that you felt well-informed and comfortable throughout the process, and that you found the service approach to be personable rather than pushy.
Easy to schedule it online. They were very professional and fast. Just seems a little expensive
Business response:
We understand your concern about pricing, and we appreciate your honest feedback. At Reliable Cars, we strive to provide quality service that reflects the value we deliver, and we're grateful that you recognized the professionalism and speed of our work. Your input helps us continue to improve our services for all customers.
My service advisor Kyle was very attentive. He does not throw facts and numbers at you, he has a way to help me understand what needs to be done and why. He is not pushy, he is very personable. Happy with the service and inspection. I wish that it didn't take over an hour for and oil change and inspection though. That is my only, consistent complaint
Business response:
Your feedback reinforces our commitment to transparent communication and exceptional customer service. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of care and professionalism.
Jordon is an excellent service rep, listening to recent issues with my car and explaining everything thoroughly before repairs were completed.
Business response:
Your recognition of the excellent service you received means so much to us. We're committed to maintaining this level of professional care and transparency for every customer, and your positive experience reflects the dedication we bring to each interaction. Thank you for taking the time to share your experience with us.
Casey did a good job of updating us during the maintenance visit
Business response:
We are elated to hear about your positive experience with our maintenance service. It's wonderful to know that Casey kept you well-informed throughout your visit, as clear communication is something we value greatly at Reliable Cars.
Nice staff and nice waiting area.
Business response:
We are pleased to hear that you had such a positive experience with our team and facilities. Your feedback about our staff and waiting area means a great deal to us at Reliable Cars.
Easy as can be. No wait for dropping off car. Friendly and knowledgeable service representative and technician. Comfortable waiting area with drinks and snacks.
Business response:
We are delighted to hear about your excellent experience with us! It's wonderful to know that our no-wait drop-off process, friendly and knowledgeable team, and comfortable waiting area with refreshments made your visit so smooth and pleasant.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,226 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.