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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Nothing negative to say. My vehicle looked like brand new when I got it back
Business response:
We are absolutely thrilled to hear that your vehicle looked brand new when you picked it up. Your satisfaction with the quality of our work means everything to us at Reliable Cars. We take great pride in delivering results that exceed expectations, and it's wonderful to know that we achieved that for you. Thank you for taking the time to share your positive experience with us.
All was great, except, I asked the technician to show me how to pull up the camera of the front of my car to help me in parking. He couldn't find it. I didn't have an appointment. Maybe he was too busy with people who were coming in.
Business response:
We're thrilled your overall experience was great! We appreciate your understanding about busy walk-in visits and are glad you had a positive experience despite this.
Very quick and thoroughly discussed what was the best option to go with. Did not feel pressured on anything.. loved the video of what service was done..
Business response:
Thank you for the positive feedback! We're pleased our team provided you with thorough options without pressure, and that you appreciated the service video documentation. Your comfort throughout the process is important to us, and we appreciate you sharing your experience.
They really went above and beyond my expectations.
Business response:
Thank you for sharing your wonderful experience! We're thrilled that our team exceeded your expectations. At Reliable Cars, we work hard to go the extra mile for every customer, and your kind words motivate us to continue delivering exceptional service.
Love the car. Jonathon Rainey helped us with everything dealing with insurance claim going above and beyond to help. The waiting for getting windshield replaced and recalibrating tooooo long. The shuttle driver was super nice.
Business response:
Thank you for your review and for sharing your experience with us. It's wonderful to know that our staff went the extra mile to provide exceptional assistance. Your satisfaction with both your vehicle and overall experience means everything to us at Reliable Cars.
Service professionalism and courtesy.
Business response:
Thank you for your positive feedback about our team's professionalism and courtesy. We're pleased we met your expectations and appreciate you taking the time to share your experience.
Got in fast and they fixed my problem rapidly. Gave me in depth details of what they did. Very informative!
Business response:
We are happy to hear about your positive experience with our service! It's wonderful to know that we were able to get you in quickly and resolve your issue efficiently. We take pride in providing thorough explanations of our work, and we're pleased that you found our detailed approach helpful and informative. Your feedback means a great deal to us and motivates our team to continue delivering the quality service our customers deserve. Thank you for choosing Reliable Cars and for taking the time to share your experience!
Good service and communication.
Business response:
Thank you for your wonderful feedback about the excellent service and clear communication you experienced. We truly value customers who take the time to share their positive experiences. We appreciate your trust in us and look forward to serving you again in the future.
He explained everything they could, came halfway through to give updates, and had washed my car.
Business response:
We are delighted to hear about your positive experience with our team. It sounds like our staff provided you with thorough explanations about the work being done on your vehicle, which is something we take great pride in. Your feedback means a lot to us at Reliable Cars, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future.
Reliable Cars has a 4.4 star rating with 2,871 reviews.
Reliable Cars is open now. It will close at 6:00 p.m.