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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Awesome service team. Greeted me at my vehicle and took over. They made me feel confident my vehicle was good in their hands. Even the service manager greeted me. Awesome team. What else I liked the most they saved me over $250 on a service I asked for but passed the text of 100% good condition.
Business response:
Thank you for the wonderful review! We're absolutely thrilled that our service team made such a positive impression on you from the moment they greeted you at your vehicle. It's fantastic to hear that they made you feel confident your vehicle was in good hands - that level of trust and assurance is exactly what we strive to provide every customer who visits us.
Great people to interact with
Business response:
Thank you for the wonderful feedback! We're thrilled to hear you had a positive experience with our team at Reliable Cars. We appreciate you taking the time to share your experience.
Got all work done is a reasonable time and good suggestions for completing the maintenance.
Business response:
Thank you immensely for taking the time to share your experience. We are delighted to hear that we completed your work within a reasonable timeframe and provided helpful recommendations for your vehicle's maintenance needs. Your feedback means a great deal to us at Reliable Cars, and we appreciate your trust in our team. We look forward to continuing to serve you and your vehicle with the same level of care and expertise.
They treat you very well. Fast paperwork and ease of their waiting area
Business response:
Thank you for taking the time to share your experience. We are honored to hear that our team provided excellent service and made you feel valued throughout your visit. It's wonderful to know that we were able to handle your documentation efficiently and that you found our waiting area comfortable during your time with us. Your positive feedback means a great deal to us and motivates our team to continue delivering the quality service our customers deserve.
Fast friendly but really didn't listen to what I was saying did the oil change but I don't think they did the recall on seatbelts as there was no mention of it on the paper work which is why I scheduled the appointment
Business response:
Your review is appreciated and we understand your concerns. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com so we can discuss your service.
Everything was dine as expected.
Business response:
We are utterly delighted to hear that your experience met your expectations. It means a great deal to us that everything went smoothly during your visit. We take pride in providing consistent and reliable service to our customers, and your feedback confirms that we are on the right track. Thank you for choosing Reliable Cars for your automotive needs, and we look forward to serving you again in the future.
Excellent from beginning to end!
Business response:
We are utterly delighted to hear about your wonderful experience with us! Your feedback means so much to our team. It brings us great joy to know that we delivered excellent service throughout your entire visit. We truly appreciate customers like you who take the time to share their positive experiences. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.
Casey Kelley - excellent customer service! He explained everything to me and let me know what would need to be done on next service , gave a print out for me to look over for coming up maintenance. Best of all- he gave his business card and said to call and he would help schedule my appointment, so I don't have to deal with the AI call. Highly recommend!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you received such thorough and helpful service during your visit. It sounds like you were provided with clear explanations about your vehicle's current condition and upcoming maintenance needs, along with detailed documentation to help you plan ahead. We truly value customers who appreciate transparency and detailed communication about their vehicle's care. Your feedback about the personalized scheduling assistance really h... read more
Did a good inspection and service was performed in record time. No long waiting time.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that our thorough inspection met your expectations and that we were able to complete the service efficiently. Your feedback about the quick turnaround time and minimal waiting is truly appreciated. At Reliable Cars, we understand how valuable your time is, and we work hard to provide quality service without unnecessary delays. We're grateful for customers like you who recognize our commitment to delivering reliable and timely automotive c... read more
Reliable Cars has a 4.4 star rating with 2,871 reviews.
Reliable Cars is open now. It will close at 6:00 p.m.