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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service, professional, and quick service
Business response:
We genuinely admire your feedback about our customer service and professionalism. It means so much to hear that you found our team professional and that we were able to provide you with quick service. Your positive experience reflects exactly what we strive to deliver to every customer who visits Reliable Cars. Thank you for taking the time to share your experience with us.
Fixed the issues and keep us informed.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Knowing that we successfully resolved your concerns and maintained clear communication throughout the process means everything to us at Reliable Cars. Your feedback reinforces our commitment to keeping customers well-informed while addressing their vehicle needs effectively. We truly value customers like you who take the time to share their experiences, and we look forward to serving you again in the future.
The service was done quickly, the waiting room was comfortable clean and well stocked with snacks, coffee and water.
Business response:
Thank you immensely for taking the time to share your experience with us. We are happy to hear that our team was able to complete your service efficiently while ensuring you had a pleasant wait. It means a lot to know that you found our waiting area comfortable and appreciated the refreshments we provide. Your feedback about the cleanliness and amenities helps us understand what matters most to our customers. We truly value having you as part of the Reliable Cars family and look forward to serving you again in the future.
Professional service while waiting in a nice waiting area. The costs of general service are fairly high though.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service professional and appreciated our comfortable waiting area. We work hard to create a welcoming environment for all our customers while they wait. We understand your concern about service pricing, and we strive to provide value that matches the quality of our work. Your feedback helps us continue improving, and we truly appreciate you choosing Reliable Cars for your automotive needs.
Appointment time wasn't respected, i have to wait extra 2 hours at the dealership.
Business response:
Your concerns are noted regarding the extended wait time during your recent visit. We understand your frustration, as this is certainly not the experience we strive to provide our customers. We are working to improve our scheduling processes to ensure more accurate time estimates moving forward. To discuss this matter further, please contact Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com.
Got me in and everything was done in time.
Business response:
We are happy to hear that we could accommodate your schedule and complete everything within your expected timeframe. Your positive experience with our efficient service means a great deal to us at Reliable Cars. We appreciate you taking the time to share your feedback and look forward to serving you again in the future.
Great service Jonathan made sure everything was done right and on time.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful to know that everything was handled properly and completed within your expected timeframe. Your feedback about receiving excellent service means a great deal to us at Reliable Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
They got me in even though I was 15 minutes late.
Business response:
We are overjoyed to hear about your positive experience with us! We understand that sometimes schedules don't go as planned, and we're pleased that our team was able to accommodate you despite the timing. Your flexibility and our commitment to customer service made it work perfectly. Thank you for choosing Reliable Cars, and we appreciate you taking the time to share your experience with us.
Easy to work with. They communicate by text message and video during the service appointment.
Business response:
We are pleased to hear that you found our team easy to work with during your service experience. Your feedback about our communication methods is valuable to us, and we're glad that our text messaging and video updates during your appointment made the process convenient for you. At Reliable Cars, we strive to keep our customers informed every step of the way, and it's wonderful to know that our approach worked well for your needs. We appreciate you taking the time to share your positive experience with us.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,871 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 6:00 p.m.