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438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Austin, the Customer Service Representative who guided me through my car servicing that day was Professional, Knowledgeable and Friendly. He made me feel like my car was in good hands and I left there feeling confident in the service I received.
Business response:
Thank you for your wonderful feedback about your recent car servicing experience with us. We are absolutely thrilled to hear that our team member provided you with such professional and knowledgeable service during your visit. It means so much to know that you felt your vehicle was well cared for and that you left feeling confident about the service you received. Your kind words about the friendly and professional approach truly reflect the values we strive to uphold at Reliable Cars. We appreciate you taking the time to sha... read more
Service agent was excellent. Kept me well informed.
Business response:
Thank you for taking the time to share your experience. We are delighted to hear that our service representative provided you with outstanding assistance and maintained clear communication throughout your visit. Keeping our customers well-informed is something we take great pride in, and your feedback confirms that we are meeting this important goal. We truly appreciate your recognition of the excellent service you received and look forward to continuing to serve you with the same level of care and professionalism.
I liked working with the sales person online and in person. The staff were really helpful.
Business response:
We are honored to hear about your positive experience with our team. Your kind words about working with our sales person both online and in person truly mean a lot to us. We take pride in having helpful staff members who make the car shopping process smooth and enjoyable. Thank you for choosing Reliable Cars and for taking the time to share your feedback about the excellent service you received.
Nothing, everything was great.
Business response:
We are overjoyed to hear that your experience with us was completely positive. It means so much to us when customers like you find everything about their visit to be excellent. Your satisfaction with our service is exactly what we strive for every day. We truly appreciate you taking the time to share your wonderful feedback and look forward to serving you again in the future.
Did service and confirmed completion.
Business response:
We are pleased to hear that your service experience met your expectations. Your confirmation that the work was completed properly means a great deal to us at Reliable Cars. We understand how important it is to have reliable service you can trust, and we appreciate you taking the time to share your positive experience. Your feedback helps us continue providing quality automotive care for our customers.
Great service and truck looks great!
Business response:
Thank you immensely for taking the time to share your experience with us. We are thrilled to hear that you were pleased with the quality of service you received and that your truck turned out looking fantastic. Your satisfaction with both our team's work and the final results means everything to us at Reliable Cars. We appreciate your trust in our services and look forward to helping you again in the future.
We have been doing an oil consumption test and it seems the oil level was normal.
Business response:
We are overjoyed to hear that your oil consumption testing showed normal levels. It sounds like you took a thorough approach to monitoring your vehicle's performance, and we're pleased that everything checked out as expected. Your diligence in keeping track of these important maintenance details really shows how much you care about your vehicle. We appreciate you sharing this positive update with us and hope your vehicle continues to serve you well.
Issues with vehicle since purchase. Jordan is awesome at helping resolve issues.
Business response:
Your positive feedback means so much to us at Reliable Cars. We understand that dealing with vehicle concerns after your purchase can be frustrating, and we're grateful you took the time to share your experience. It's wonderful to hear that our team member provided excellent assistance in working through those issues with you. We truly value customers like you who give us the opportunity to make things right, and we're committed to ensuring your continued satisfaction with your vehicle and our service.
My car was seen promptly at the scheduled time, and the scheduled service was performed expertly. Additionally, no other services were recommended. I'll add that the video inspection was most helpful.
Business response:
We greatly appreciate your positive feedback about your recent service experience. It's wonderful to hear that we were able to see your vehicle promptly at your scheduled appointment time and that our team performed the service with expertise. We're especially pleased that you found our video inspection feature helpful - it's one of the ways we strive to keep our customers informed about their vehicle's condition. Your recognition that we only recommended necessary services reflects our commitment to honest and transparent a... read more
Reliable Cars has a 4.4 star rating with 2,974 reviews.
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.