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Reliable Chevrolet
- Car Dealers
- Albuquerque, NM
About this business
Location details
9901 Coors Blvd, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great experience – very comfortable to work with no pressure. Had very good knowledge about the cars and what they offer.
Oil change service went well. As for the concerns regarding the transmission shuddering and also the squeaky brake pedal those were not addressed. Advisor stated that the shutter issue is common due to trans trying to figure out correct gear. (Never heard of that being a common issue) I do have 25+ yrs in the automotive industry. As for the squeaky brake pedal it is still present and a nuisance hearing that every time I brake or during unacceleration. Was very disappointed since we do travel from Santa fe and don't plan on d... read more
Business response:
We appreciate feedback regarding both routine service and additional vehicle concerns, and we understand the importance of thorough evaluations. Our team aims to address all reported issues and provide clear communication during each visit. Insights like this help us improve consistency and attention to detail. For further assistance, please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Anthony Baca, our Service Manager, at Abaca@vtaig.com or 505-338-5932.
Happy with the purchase. Delivered what was promised. Purchased Second vehicle in last three years .thank you Team.
Business response:
We are thrilled to hear about your satisfaction with your recent purchase at Reliable Chevrolet. It means everything to us that we delivered on our promises and met your expectations. Your loyalty over the past three years, choosing us for your second vehicle, truly demonstrates the trust you have in our team. We appreciate customers like you who take the time to share their positive experiences. Thank you for being part of the Reliable Chevrolet family.
This is the 2nd car I've got from reliable Chevrolet and both visits have been very positive.
Very helpful and nice. Explained then process of car buying in detail and was very informative.
Excellent thread and very professional team they made the process easy and answered all my questions. Highly recommend this dealership
Business response:
Thank you immensely for taking the time to share your wonderful experience with our team. We're thrilled to hear that our professional approach made your experience smooth and straightforward. Knowing that we were able to address all of your concerns and provide clear answers means everything to us at Reliable Chevrolet. Your recommendation truly brightens our day and motivates us to continue delivering the exceptional service that our customers deserve. We appreciate your trust in choosing us for your automotive needs.
Tierra was amazing and continues to keep in touch with us. We would not have purchased a car from Reliable if it wasn't for her!
aaron helped us get a car for me and my family thank you for your help
I was told because of short staffing that my service would take 3-3.5 hours. It took almost 5 hours. Never once was I informed about any delays or, offer any type of discount for the delay. I worked as a service writer and would always let my customers know if there were 'ANY' delays and the reason for that delay. Might be a good Teaching Tool to institute.
Business response:
We genuinely admire your patience during your recent service visit and appreciate you taking the time to share your experience with us. We understand how important clear communication is, especially when service times extend beyond initial estimates. Your background as a service writer gives you valuable insight into the importance of keeping customers informed throughout the process. We recognize that the extended timeframe without updates fell short of the service experience you deserve. Your suggestion about implementing ... read more
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.5 star rating with 15,350 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open at 11:00 a.m.