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438 S. Ingram Mill Ave, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
LIARS!! I have sooooo much to say but too pissed to say it right now! Quick comment- car is less than 2 months old. Bought car from Fletcher in Joplin. LOVE FLETCHER!!! GO TO FLETCHER!! The battery was bad, took it to reliable, they installed a OLD battery that was much smaller than the original and didnt tell us. My husband installs batteries on cars for a living and knows what if should have. Then the carpet is ripping under the front seat. Took it to reliable, they said it looks to have been cut by a box knife when the de... read more
They lie, can't even do a simple brake bleed without having to send me to another dealership. I was without my car 2 days for something that should have taken 1/2 day, because of this. And it was on my second visit that they finally said it needed the brakes bled, which I told them the first time. Tires have a slow leak, have to stop in about every 9 days (nitrogen) unless they over fill them to make it last longer. The brake bleed actually ended up being the brake cylinder, they had it twice and didn't catch that. Luckily i... read more
If you would like a lesson in every used car scam perpetuated by the typical crooked Used car dealer; by all means visit them. I bought a car new from them 2009 Sonata and was not happy with their sales tactics then but thought I would get the best deal trading it in. They first quoted me $3000 less than Trade in value. When I called them on it they explained that the quoted me for a 2008. They did not even know the year of a car bought at their dealership? I then renegotiated a better price and was still giving them the ben... read more
I was quoted a price for a used Sonata. Salesman got the price ok'd by Jeremy. Salesman PJ Nall wrote up the "paperwork". I told him I would think about it. Came back with my husband a few hours later. We were told the sale couldn't be made for the earlier agreed on price. They now wanted $900 MORE!!! I won't be back! I suggest you run fast away from this dealership!!
Business response:
After I turned Reliable Imports into the Better Business Bureau they called and told me they would honor their first quote on the used Sonata. I am pleased with the salesman, PJ Nall, and happy that they honored their original price quote to me. Everything ended well.
My husband and I went for a test drive. Ben knew nothing about the vehicle even fessing up that he had never actually be in it before. Huge pressure sales. When we told him we were shopping for other vehicles he got the sales manager who threatened to block the door. We left and called a week later to set up a test drive with just my husband and I to see how it really handled. He said over the phone that was fine. When we got there he made us jump through hoops, price our jeep as a trade - quote us on financing (at 15% no le... read more
Never in my life have I been treated so poorly at a dealership. My fiance and I went on a Monday to look at and purchase a Sante Fe. The salesman had NO clue about the vehicle and could not answer any of our questions. They did not have the color we wanted or the options so we wanted to see if they could get what we wanted. The salesman proceeded to get pricing on the vehicle we had told him multiple times we did NOT want. Finally when we decided to leave because of this treatment he got sales manager. The sales manger proce... read more
Reliable Hyundai has a 4.2 star rating with 1,887 reviews.
Reliable Hyundai is closed now. It will open tomorrow at 7:00 a.m.