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Reliable Hyundai
- Car Dealers
- Springfield, MO
About this business
Location details
438 S. Ingram Mill Ave, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Don't waste your time or money here! Drove 100 miles to look at a used truck yesterday, truck was close to the condition as described, but not exactly. Test, drove and liked the truck, had them appraise my truck, which I felt was a bit low, but which dealership isn't. I wanted a ballpark on payments, and told them my credit will be over a 750, they said they couldn't, just gave a general rate to base it off of 7.99%. So, I agree to fill out a credit app, because I know my credit and have a general idea what it is, score was ... read more
Terrific Product Pathetic Tactics It's a shame the sales rep gets slapped for what the F&I Dept. failed to do respectfully. Management ultimately should reflect an ethical standard that should be evident in every department...
Buying a use car Test drove a 2016 Hyundai on 12/30/16 at about 4:30pm. Enjoyed the car and like the price. Me and my wife sat down with the sales rep and talked about trying to buy it. I wanted to see if my wife could buy it under her credit at first. The numbers came back with a high APR. and they ask her to sign some documents in order to see the final numbers stating we agreeed to those terms. We said no expecting to put myself on the loan. The sale rep left the office again to discuss it with the sale manager. This time... read more
Convenient Memory Loss During negotiating we asked for specific tires and were told they were not in the tire business. Later during the tour of the Service Department we saw that they were in the tire business.
Not truthful called on June 1 2016 about a car from there website was informed by Tiffany Groves it was just received and in service and was not available yet, to try come in tomorrow morning it maybe out of service so I drove to there dealership and set down with a salesman who said he would check on it ,guess what it was sold last night . I would go to this dealership if they gave me a car if you start out wasting your customers time and lie to them not someone I ever want to do business with
I got E X A C T L Y what I wanted! AWESOME experience! I can't thank them enough! I love my sassy little red car!! I would recommend Ethan to my family if I had any here. Every person I came in contact with shared a smile and a hello!
Business response:
Greetings! We always want our customers to feel welcomed when visiting us, and it's wonderful to hear that you not only had a great time interacting with our staff, but you left in a vehicle that you love. Thank you so much for stopping by
Really bad experience Make sure you get your research done. Before buying from this dealership. Their job is to make money off of you, not save you money. I was going to walk out with a 10.49% interest rate till I called my bank, they gave me impression they didn't want me to do that by telling me that I had to go into finance. Soon as I called my bank, they offered me 4.09% then they matched that interest rate. Whole experience from beginning to end was really bad.
Completely Dishonest!!! First of all they gave me a guarantee of $2,000 for my trade-in. This was sight unseen. After I made the 1.5 hour drive to the lot, they inspected my trade-in and decided that they would only give me $1,000 for it. Aside from this, they also concealed some cosmetic defects on the car I was looking to purchase. We ended up purchasing the vehicle. Mostly due to pressure from the salesmen and the stress of the screaming baby that we took along with us. They made us wait several hours (hence the screaming... read more
Business response:
Hello, and thank you for writing a review about your recent experience with us. We are sorry that you aren’t satisfied with your last visit. Here at Reliable Imports, our goal is to make sure that every customer walks away happy. We apologize for the discrepancy over the value of your trade in. Unfortunately, a final trade-in value can’t be assessed until the vehicle has been inspected in person. Additionally, we try to do everything in our power to ensure that every vehicle is defect free. Again, we’re sorry that you aren’t... read more
After buying a vehicle that has obvious previous water damage at one of the engine components I took this car back to see if they would honor the 100,000 mile 10 year power train warranty that came with the car. They were insistent that internal engine components that aren't exposed to water rust naturally though never exposed to water. THIS PLACE NEITHER HONORS THE WARRANTY THAT THEY GIVE YOU, NOR ARE THEY HONEST PEOPLE. If you buy a vehicle from this company you will regret it.
Frequently asked questions about Reliable Hyundai
How is Reliable Hyundai rated?
Reliable Hyundai has a 4.2 star rating with 1,887 reviews.
When is Reliable Hyundai open?
Reliable Hyundai is closed now. It will open tomorrow at 7:00 a.m.