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Reliable Lexus

4.9

About this business

Location details

3521 E. Sunshine St., Springfield, MO, 65809, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.92,919 reviews
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debra.tacke's profile image
debra.tacke 
3 months ago

Reliable Lexus was easy to work with. A++! Originally started with a UX but we decided to size up. Ken had kept in touch with. Ken Olson was helpful, and Mark explained the vehicle features clearly and patiently! Thank you so much! 

Business response:

We sincerely value your kind words and are so glad to hear that your experience with us was a positive one. It is wonderful to know that Ken stayed in consistent communication with you throughout the process and that the transition from the UX to a larger vehicle felt seamless. We are equally pleased to hear that the vehicle features were explained clearly and at a comfortable pace. Feedback like yours is a genuine reflection of the care our team strives to bring to every interaction. Thank you for trusting Reliable Lexus, a... read more

CLIFF.CHEATW00D01's profile image
CLIFF.CHEATW00D01 
3 months ago

I had a great experience at Reliable Lexus with Kery Spinabella. Mark Dalangin made the technology walkthrough simple, helpful, and easy to understand. 

Business response:

We are honored to hear about your wonderful experience at Reliable Lexus! It is truly gratifying to know that our team provided you with attentive, knowledgeable service and made the technology walkthrough clear and easy to follow. We will be sure to pass along your kind words to those who assisted you. 

Marsha's profile image
Marsha 
3 months ago

Ken Olson has sold us Lexus vehicles in the past and has been good to us each and every time! We met Mark Dalangin for the first time today, and we learned a lot from him! He let us know he’s always available for us! 

Business response:

We are thrilled to hear about your wonderful experience with our team! It is truly gratifying to know that Ken has continued to provide you with the outstanding service you deserve, and that your introduction to Mark left such a positive impression. Having knowledgeable, dedicated team members who make themselves available to our customers is something we take great pride in at Reliable Lexus. We look forward to continuing to serve you for many years to come, Marsha! 

mattloftis0915's profile image
mattloftis0915 
3 months ago

Our experience at Reliable Lexus was fantastic. We spoke with Samantha before coming in and she told us to speak the Anthony the sales manager when we arrived, but it was his day off. Brandon was waiting for us at the front door and got us in right away. We test drove the car we were interested in and fell in love with it. Everyone from Brandon, the Tech guy, and Josh with financing was phenomenal. My wife has her dream car and I am one happy husband. Will be purchasing from here in the future for sure. 

Business response:

We are overjoyed to hear about your wonderful experience at Reliable Lexus! It is truly heartwarming to know that Brandon, our tech specialist, and Josh in financing all made such a positive impression on you and your wife. From the warm welcome at the door to driving away in her dream car, it sounds like everything came together beautifully, and that is exactly the kind of experience we strive to provide for every customer. 

mstrom888's profile image
mstrom888 
4 months ago

Sofiya Koren made my experience at Reliable Lexus easy and comfortable. Sofiya and Mark made a wonderful experience in the process! Thank you ! Mark was also very helpful explaining the technology features. Thank you! 

Business response:

Thank you for the kind words! We're thrilled Sofiya and Mark made your experience at Reliable Lexus easy and comfortable. We'll pass along your feedback and look forward to serving you again! 

bfoster41759's profile image
bfoster41759 
4 months ago

Our experience has been nothing but great with Drew Lindeman! He was able to communicate very well with us and was excellent to work with! We ended meeting with Mark Dalangin a week later and he was very patient, teaching us a lot about the vehicle! He was very generous with his time! Thank you 

Business response:

Thank you for the wonderful review! We're thrilled Drew and Mark made such a positive impression. We'll pass along your kind words to both of them. We look forward to serving you again! 

Bob Thomas's profile image
Bob Thomas 
4 months ago

Purchased a used car from Amy. We had a great experience, she was knowledgeable, and very helpful. Amy went the extra mile on a couple of occasions which my wife and I appreciated. Amy made the purchasing experience very pleasant. Nice woman. 

Business response:

We are absolutely thrilled to hear about your wonderful experience purchasing your used car! It is truly gratifying to know that you and your wife felt well taken care of throughout the process, and that the extra effort made such a meaningful difference. Thank you, Bob, for taking the time to share your kind words — we hope you enjoy your new vehicle for many years to come! 

latifi's profile image
latifi 
4 months ago

Ken Olson and Mark Dalangin were great to work with throughout this whole sale. Thank you so much! 

Business response:

We are grateful for the kind words and for taking the time to share your experience! It means a great deal to know that Ken and Mark made such a positive impression and that the process felt smooth and enjoyable from start to finish. We will be sure to pass along your appreciation to them — recognition like this truly motivates our team to keep delivering the best experience possible. Thank you for choosing Reliable Lexus, and we wish you many wonderful miles ahead! 

kellymrobertson4's profile image
kellymrobertson4 
4 months ago

My experience with Jacob, Mark, and Correy was great. No pressure just answered all questions (and there were. Jacob Keck made the process smooth, and Mark helped me feel comfortable with the vehicle features. Thanks! 

Business response:

We are thrilled to hear that your experience with our team was such a positive one! It means a great deal to know that you felt comfortable, well-informed, and free from any pressure throughout the process — that is exactly the kind of experience we strive to provide for every customer. 

Frequently asked questions about Reliable Lexus

How is Reliable Lexus rated?

Reliable Lexus has a 4.9 star rating with 2,919 reviews. 

When is Reliable Lexus open?

Reliable Lexus is closed now. It will open tomorrow at 7:30 a.m.