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3521 E. Sunshine St., Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ken and Mark are both amazing! This is my 3rd Lexus, have purchased all 3 from Ken - and Mark’s walkthrough of all the technology was great. Highly recommend them both.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your loyalty as a three-time customer means the world to us, and we're thrilled that you continue to choose us for your automotive needs. It's fantastic to know that the personalized service you've received has consistently met your expectations and that the detailed technology overview enhanced your experience with your new vehicle. Your recommendation speaks volumes about the dedication our team brings to every customer interaction. We truly appreciate... read more
The experience was really good! Jacob, Drew Lindeman, and Mark Dalangin were all very friendly and knowledgeable, and they helped me out a lot.
Business response:
We greatly appreciate your wonderful feedback about your experience with us! It's fantastic to hear that everything went so well for you. We're thrilled that our team members were able to provide you with the friendly and knowledgeable service you deserved. Your kind words about how helpful they were truly mean a lot to us. We're committed to delivering excellent experiences for all our customers, and it's clear that goal was achieved during your visit. Thank you for taking the time to share your positive experience!
Amy Taras was very helpful and knowledgeable. Great follow through and helpful. Very pleased with experience.
Business response:
We are excited to hear about your wonderful experience with us. Your feedback about receiving helpful and knowledgeable service truly means a lot to our team. We understand how important thorough follow-through is when making such an important decision, and we are thrilled that you felt well-supported throughout the process. Your satisfaction with your overall experience reflects our commitment to providing exceptional service to every customer. Thank you for taking the time to share your positive experience.
Mark and Corey Irsik are awesome! They explained everything amazingly well, making the whole process smooth and easy to understand.
Business response:
We are utterly delighted to hear about your wonderful experience with our team! It sounds like our staff provided exceptional service by taking the time to walk you through each step clearly and thoroughly. We're thrilled that the entire process felt seamless and straightforward for you. Your feedback about how well everything was explained means so much to us at Reliable Lexus. We truly appreciate you sharing your positive experience and look forward to serving you again in the future.
Ken was great to work with along with everyone else! No problems at all and it's been a totally different experience here. Mark went over a lot of the tech features, and we absolutely learned quite a bit!
Business response:
We are elated to hear about your wonderful experience with our team! It sounds like you had an exceptional visit, and we're thrilled that working with our staff made such a positive impression. We're especially pleased that you found the technology overview helpful and informative - there's so much to discover with today's advanced features, and we love helping our customers get the most out of their vehicle's capabilities. Your feedback about the different experience you had with us truly means the world to our team at Reli... read more
Reliable Lexus is fantastic! Ken Olson made the buying process so easy and enjoyable. Mark, the tech specialist, made explaining all the new features enjoyable. Highly recommend!
Business response:
We are delighted to hear about your wonderful experience with us! It brings us great joy to know that our team made your car buying journey both smooth and pleasant. We're thrilled that Ken helped create such a positive purchasing experience for you, and we're equally pleased that Mark was able to make learning about your new vehicle's features an engaging process. Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future!
Kery Spinabella was great to work with. Everything went well! Mark also went over a lot of tech features and let us know he’s always available for questions.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your experience with our team went smoothly and that you felt well taken care of throughout the process. It's great to know that you found the explanation of the tech features helpful and that you feel confident knowing support is always available when you have questions. At Reliable Lexus, we strive to provide excellent service and build lasting relationships with our customers. Your positive experience truly makes our day, and we appreciate you taking the t... read more
Kery and Mark were very informative and answered all questions I had in regards to my new purchase.
Business response:
We greatly appreciate your positive feedback about your recent purchase experience with us. It's wonderful to hear that our team members provided you with thorough information and took the time to address all of your questions during this important decision. Having knowledgeable staff who can guide customers through their vehicle purchase is something we take great pride in at Reliable Lexus. Your experience reflects our commitment to ensuring every customer feels confident and well-informed throughout the process. Thank you... read more
Amy was awesome; she kept me informed throughout the whole process of waiting for my new IS to come in. Mark was great at showing and explaining all the features of my new car. I'm super excited! The customer service was amazing!!!
Business response:
We are grateful for your wonderful feedback about your experience with us at Reliable Lexus. It sounds like you had an exceptional journey while waiting for your new IS to arrive, and we are thrilled to hear how well you were kept informed throughout the entire process. We are delighted that the team did such a great job demonstrating and walking you through all the features of your new vehicle. Your excitement truly makes our day, and we are so pleased that you found the level of service to be outstanding. Thank you for cho... read more
Reliable Lexus has a 4.9 star rating with 2,164 reviews.
Reliable Lexus is open now. It will close at 8:00 p.m.