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Reliable Lexus

4.9

About this business

Location details

3521 E. Sunshine St., Springfield, MO, 65809, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.92,164 reviews
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Lindaj2651's profile image
Lindaj2651 
5 months ago

Ken was very helpful and thorough and found me the right vehicle. Sat in the car with Mark. He was very helpful in going over the new features. He did very well. 

Business response:

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team provided you with helpful and thorough service in finding the right vehicle for your needs. It's wonderful to know that you received excellent guidance when exploring the new features of your car and that our staff took the time to ensure you felt comfortable and well-informed. Your feedback means a great deal to us, and we appreciate your trust in choosing us for your automotive needs. We look forward to continuing ... read more

pottermary1952's profile image
pottermary1952 
5 months ago

Experience has been really good, Jacob, Mark, and along with everyone else have been really nice and explained everything well. 

Business response:

Thank you for sharing your wonderful experience with us. We are delighted to hear that your time with us has been really positive. It means so much to know that our team members provided excellent service and took the time to walk you through everything clearly. We truly value customers like you who take the time to recognize our staff's dedication to providing thorough explanations and friendly service. Your kind words about the entire team's helpfulness remind us why we love what we do. We look forward to continuing to ser... read more

Dianecbutler's profile image
Dianecbutler 
5 months ago

Ken has been awesome! Super laid back, doesn’t let much rattle him and you can tell he’s been doing this for a while! Mark was then introduced to us who taught us so much about the car. Both did a really great job and let us know they’re always available for questions! 

Business response:

We greatly appreciate your wonderful feedback about your experience with our team. It's fantastic to hear that you found our staff to be so knowledgeable and approachable during your visit. We're thrilled that you felt comfortable learning about your vehicle and that our team took the time to share their expertise with you. Your recognition of their experience and dedication means so much to us. We're delighted that you know support is always available whenever you have questions about your Lexus. Thank you for choosing Reli... read more

Lauren_knudsen's profile image
Lauren_knudsen 
5 months ago

My experience with Correy has been great! I've been in contact with him for about a year, and he's been very communicative. He didn't put a lot of pressure on me, and he was there when we needed him! Once we decided on a vehicle, Mark showed off a ton of new features! 

Business response:

We are elated to hear about your wonderful experience with our team! Your feedback about having such great communication over the past year truly means a lot to us. We're thrilled that you felt comfortable throughout the process without any unnecessary pressure, and that our team was available when you needed assistance. It's fantastic to know that you were able to discover so many exciting new features in your chosen vehicle. Thank you for taking the time to share your positive experience - customers like you make what we d... read more

c.mcgavran's profile image
c.mcgavran 
5 months ago

Excellent customer service! My questions and needs were promptly addressed. Correy and Mark were both very patient, giving me ample time to learn everything about the vehicle. Salesman Correy and tech specialist Mark both possess vast knowledge about the product. Thank you so much! 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about receiving prompt attention and having your questions thoroughly answered mean so much to us. We are delighted that you felt comfortable taking the time you needed to fully understand your vehicle and that our team's expertise was valuable to you. Thank you for recognizing the patience and knowledge our staff demonstrated throughout your visit. We truly appreciate you taking the time to share such positive feedback about yo... read more

lerrae's profile image
lerrae 
5 months ago

Correy and the team were wonderful to work with. Highly recommend for purchasing a car. Fast and professional. 

Business response:

Thank you for sharing your positive experience with our team. We are delighted to hear that you found the car purchasing process to be both quick and handled with expertise. Your recommendation means a great deal to us at Reliable Lexus, and we truly value customers who take the time to share their satisfaction. It brings us joy to know that our team provided you with the wonderful service experience you deserved. 

Kathystunkel's profile image
Kathystunkel 
5 months ago

Ken was able to get me a new Lexus. We’ve been in contact for a bout a month and was communicative throughout the process. Mark was also able to teach me a few features in the car as well! 

Business response:

We are absolutely thrilled to hear about your wonderful experience! It sounds like our team provided excellent communication throughout your month-long journey, which is exactly what we strive for with every customer. We're delighted that you received helpful guidance on your vehicle's features as well - ensuring you feel comfortable and confident with your new car is so important to us. Thank you for taking the time to share your positive experience. We truly appreciate customers like you and hope you enjoy many happy miles... read more

Tom.montileone's profile image
Tom.montileone 
5 months ago

Absolutely excellent, Kery has taken care of me throughout this whole process. Mark was a great teacher and this has been a phenomenal experience. The car is great but the experience was even better! 

Business response:

We are ecstatic to hear about your phenomenal experience with us! It's wonderful to know that you received excellent care throughout the entire process and that our team served as great teachers during your visit. We're thrilled that both your new vehicle and the overall experience exceeded your expectations. Your kind words about our staff's dedication mean so much to us at Reliable Lexus. We truly appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional... read more

Helenski28's profile image
Helenski28 
5 months ago

Ken Olson has been awesome to work with. Mark also taught us a lot. I thought I was tech savvy and soon realized I have a lot more to learn! Thanks 

Frequently asked questions about Reliable Lexus

How is Reliable Lexus rated?

Reliable Lexus has a 4.9 star rating with 2,164 reviews. 

When is Reliable Lexus open?

Reliable Lexus is open now. It will close at 8:00 p.m.