This profile has been claimed by the business owner or representative.
Reliable Lexus
- Car Dealers
- Springfield, MO
About this business
Location details
3521 E. Sunshine St., Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Kery Spinabella was great to work with. Everything went well! Mark also went over a lot of tech features and let us know he’s always available for questions.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your experience with our team went smoothly and that you felt well taken care of throughout the process. It's great to know that you found the explanation of the tech features helpful and that you feel confident knowing support is always available when you have questions. At Reliable Lexus, we strive to provide excellent service and build lasting relationships with our customers. Your positive experience truly makes our day, and we appreciate you taking the t... read more
Kery and Mark were very informative and answered all questions I had in regards to my new purchase.
Business response:
We greatly appreciate your positive feedback about your recent purchase experience with us. It's wonderful to hear that our team members provided you with thorough information and took the time to address all of your questions during this important decision. Having knowledgeable staff who can guide customers through their vehicle purchase is something we take great pride in at Reliable Lexus. Your experience reflects our commitment to ensuring every customer feels confident and well-informed throughout the process. Thank you... read more
Amy was awesome; she kept me informed throughout the whole process of waiting for my new IS to come in. Mark was great at showing and explaining all the features of my new car. I'm super excited! The customer service was amazing!!!
Business response:
We are grateful for your wonderful feedback about your experience with us at Reliable Lexus. It sounds like you had an exceptional journey while waiting for your new IS to arrive, and we are thrilled to hear how well you were kept informed throughout the entire process. We are delighted that the team did such a great job demonstrating and walking you through all the features of your new vehicle. Your excitement truly makes our day, and we are so pleased that you found the level of service to be outstanding. Thank you for cho... read more
Ken was very helpful and thorough and found me the right vehicle. Sat in the car with Mark. He was very helpful in going over the new features. He did very well.
Business response:
Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team provided you with helpful and thorough service in finding the right vehicle for your needs. It's wonderful to know that you received excellent guidance when exploring the new features of your car and that our staff took the time to ensure you felt comfortable and well-informed. Your feedback means a great deal to us, and we appreciate your trust in choosing us for your automotive needs. We look forward to continuing ... read more
Experience has been really good, Jacob, Mark, and along with everyone else have been really nice and explained everything well.
Business response:
Thank you for sharing your wonderful experience with us. We are delighted to hear that your time with us has been really positive. It means so much to know that our team members provided excellent service and took the time to walk you through everything clearly. We truly value customers like you who take the time to recognize our staff's dedication to providing thorough explanations and friendly service. Your kind words about the entire team's helpfulness remind us why we love what we do. We look forward to continuing to ser... read more
Ken has been awesome! Super laid back, doesn’t let much rattle him and you can tell he’s been doing this for a while! Mark was then introduced to us who taught us so much about the car. Both did a really great job and let us know they’re always available for questions!
Business response:
We greatly appreciate your wonderful feedback about your experience with our team. It's fantastic to hear that you found our staff to be so knowledgeable and approachable during your visit. We're thrilled that you felt comfortable learning about your vehicle and that our team took the time to share their expertise with you. Your recognition of their experience and dedication means so much to us. We're delighted that you know support is always available whenever you have questions about your Lexus. Thank you for choosing Reli... read more
My experience with Correy has been great! I've been in contact with him for about a year, and he's been very communicative. He didn't put a lot of pressure on me, and he was there when we needed him! Once we decided on a vehicle, Mark showed off a ton of new features!
Business response:
We are elated to hear about your wonderful experience with our team! Your feedback about having such great communication over the past year truly means a lot to us. We're thrilled that you felt comfortable throughout the process without any unnecessary pressure, and that our team was available when you needed assistance. It's fantastic to know that you were able to discover so many exciting new features in your chosen vehicle. Thank you for taking the time to share your positive experience - customers like you make what we d... read more
Excellent customer service! My questions and needs were promptly addressed. Correy and Mark were both very patient, giving me ample time to learn everything about the vehicle. Salesman Correy and tech specialist Mark both possess vast knowledge about the product. Thank you so much!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about receiving prompt attention and having your questions thoroughly answered mean so much to us. We are delighted that you felt comfortable taking the time you needed to fully understand your vehicle and that our team's expertise was valuable to you. Thank you for recognizing the patience and knowledge our staff demonstrated throughout your visit. We truly appreciate you taking the time to share such positive feedback about yo... read more
Correy and the team were wonderful to work with. Highly recommend for purchasing a car. Fast and professional.
Business response:
Thank you for sharing your positive experience with our team. We are delighted to hear that you found the car purchasing process to be both quick and handled with expertise. Your recommendation means a great deal to us at Reliable Lexus, and we truly value customers who take the time to share their satisfaction. It brings us joy to know that our team provided you with the wonderful service experience you deserved.
Frequently asked questions about Reliable Lexus
How is Reliable Lexus rated?
Reliable Lexus has a 4.9 star rating with 2,599 reviews.
When is Reliable Lexus open?
Reliable Lexus is open now. It will close at 8:00 p.m.