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Reliable Lexus
- Car Dealers
- Springfield, MO
About this business
Location details
3521 E. Sunshine St., Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ken has been great to deal with, he introduced me to Mark who showed me all the new tech compared to my 2013!
Business response:
Thank you for the great feedback! We're happy to hear that Ken made your experience smooth, and that Mark was able to show you all the exciting new tech features compared to your 2013 model. It’s always fun to see the upgrades! If you have any more questions or need help, don’t hesitate to reach out. Enjoy the new tech!
I’ve stopped by the dealership a number of times and Mark has been able to help me each time!
Business response:
Thank you for sharing your experience! We're so glad Mark has been there to assist you every time you've stopped by. It's great to know you’ve received consistent help and support. If you ever need anything else, feel free to stop by again—Mark and the team are always here to help!
Mark and Kyler were a great help. I was frustrated that it took 6 hours from the time we got there until the paperwork was completed.
Business response:
Thank you for your feedback! We're glad to hear that Mark and Kyler were helpful throughout the process. We sincerely apologize for the wait time and understand how frustrating it can be. We're constantly working to improve efficiency, and your input is valuable to us. We appreciate your patience and hope to make your next experience even better!
Drew is Super Amazing! I bought the car remotely and Drew made the experience positive, ease of communication, and security in my decision to buy remotely. Mark was patient, calm, and very informative. I needed both of them to make my experience wonderful!!!!!
Business response:
Thank you for your wonderful review! We're so glad to hear that Drew made your remote car-buying experience positive and stress-free. It's great to know that both Drew and Mark were able to provide the communication, patience, and information you needed to feel secure in your decision. We truly appreciate your kind words and look forward to assisting you again in the future! Enjoy your new car!
Drew Lindeman did everything right for me in the sales process of getting my Lexus RX. Met with Mark a few weeks later and he was able to show me a lot of tech features! Thanks
Business response:
Thank you for sharing your experience! We're so glad to hear that Drew Lindeman made your sales process smooth and that Mark was able to walk you through the tech features of your Lexus RX. We appreciate your feedback and are happy you’re enjoying your new vehicle. If you need anything else, don’t hesitate to reach out!
Kyler Talik was my salesperson for a recent purchase of a used Lexus RX. Initially, I wasn't sure what model of car I wanted and Kyler was patient and generous with his time allowing me to drive several Toyota's and Lexus models to help me decide. He kept in touch with me over 6 months alerting me when they got a new car in that I might be interested in. He was professional and not pushy which I greatly appreciated. After 6 months the "right" car landed on the Lexus lot and Kyler sold it to me. He is an excellent sales perso... read more
Business response:
We appreciate your detailed feedback about your experience with Kyler and Mark at Reliable Lexus. It's wonderful to hear that Kyler provided such exceptional service throughout your six-month car search. His patience, professionalism, and dedication to finding the right vehicle for you truly exemplify our commitment to customer satisfaction. Your recommendation of both Kyler and Mark is greatly appreciated. We strive to provide this level of service to all our customers, and it's rewarding to know that their efforts have mad... read more
Mark Dalangin and Amy Taras were so knowledgeable, kind and so easy to interact with.
Business response:
We appreciate your kind words about Mark and Amy. It's great to hear that they provided you with a positive experience through their knowledge and friendly demeanor. Their commitment to ensuring that our customers feel valued and informed is truly appreciated, and we're pleased that they were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us!
Mark Dalangin, Ken Olson and James Trimble were awesome to work with. We appreciate the service!
Business response:
We appreciate your kind words about Mark, Ken, and James Trimble. It's great to hear that they provided you with an exceptional experience. Their dedication to delivering outstanding service is truly valued, and we're pleased that they were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us!
Correy was great! It took me forever to decide what exactly I was going to do but he was very patient with me and very knowledgeable. He made this whole experience stress free and enjoyable. Mark helped me learn how to use all the cool features in the car and It was so much fun learning everything.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that Correy made your experience stress-free and enjoyable with his patience and knowledge. It’s also great to know that Mark was able to help you learn all the cool features in your new car. We truly appreciate your feedback and are happy to have been part of your car-buying journey! Enjoy all the features, and we look forward to serving you again in the future!
Frequently asked questions about Reliable Lexus
How is Reliable Lexus rated?
Reliable Lexus has a 4.9 star rating with 1,770 reviews.
When is Reliable Lexus open?
Reliable Lexus is closed now. It will open at 7:30 a.m.