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Reliable Lexus
- Car Dealers
- Springfield, MO
About this business
Location details
3521 E. Sunshine St., Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
This dealership is amazing. Even after I had agreed to purchase, they continued to bend over backwards to make sure everything was perfect. Drew Lindeman is the most conscientious car salesperson i have ever seen.
Business response:
Thank you for your wonderful review, Victoria! We're delighted to hear about your exceptional experience with us, especially with Drew Lindeman. Your feedback means a lot, and we appreciate you taking the time to share it.
Gabriel Faulk was a great salesman! He seemed very mature for a 22-year-old, and the whole experience was wonderful. Two days later, we met with Mark, who was incredibly patient and taught us everything we needed to know!
Business response:
We're thrilled to hear about your wonderful experience at Reliable Lexus! It's great that our sales team impressed you with their professionalism and that our follow-up service was equally helpful. We aim to provide excellent sales service and thorough customer education, so we're glad we met your expectations. Thank you for choosing us and for your feedback!
Kery has been great to work, Mark taught us a lot features and let us know he’s always available.
Business response:
Thank you for your positive feedback about Kery and Mark. We're glad you received excellent guidance on vehicle features and felt well-supported. Our team takes pride in educating customers and providing ongoing assistance. We appreciate you sharing your experience with us.
Kery was great to work with and helped me easily trade in my NX for a bigger RX model! Mark then clearly explained the key differences between the two vehicles and did a great job highlighting what makes them unique. Thank you so much, Reliable!
Business response:
Thank you for your feedback! We're delighted that Kery made your trade-in process easy and that Mark effectively explained the differences between the NX and RX models. Your satisfaction is our priority at Reliable Lexus, and we appreciate your business. We look forward to serving you again in the future.
Correct Irsik provided excellent service, and Mark Dalangin was very explanatory, which we greatly appreciate.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about receiving excellent service and having everything explained thoroughly means so much to us. We take great pride in ensuring our customers feel informed and well-cared for throughout their visit. Thank you for taking the time to share your experience at Reliable Lexus - it truly makes our day to know we exceeded your expectations.
Sofia has been incredible from the first phone call to the closing date today. Both Mark and her were extremely professional! Very knowledgeable, and you can definitely tell both knew what they were talking about and not making up any information!
Business response:
We are ecstatic to hear about your wonderful experience with our team! It sounds like you received outstanding service from the very beginning of your journey through to closing day. We take great pride in having knowledgeable professionals who provide accurate information and maintain the highest standards throughout the entire process. Your confidence in our team's expertise means everything to us. We truly appreciate you taking the time to share your positive experience at Reliable Lexus, and we look forward to serving yo... read more
Kery has been great to work with and has treated me very well. Mark also taught me the major differences between my old and new ES.
Business response:
We are thrilled to hear about your wonderful experience with our team. It sounds like you received exceptional service and valuable guidance about your new vehicle. Having knowledgeable team members who take the time to explain the differences between your previous and current ES model really makes all the difference in ensuring you feel confident and informed about your purchase. Your positive feedback about the quality of service you received means a great deal to us at Reliable Lexus. We appreciate you taking the time to ... read more
Kery was very communicative a long with Drew Lindeman and Mark Dalangin who showed us all the new tech features! Very happy to do business!
Business response:
We are overjoyed to hear about your wonderful experience with our team! It sounds like our staff provided excellent communication throughout your visit and took great care in demonstrating all the innovative technology features available. We truly appreciate customers like you who value the detailed attention and thorough explanations our team provides. Your satisfaction with the service you received means everything to us at Reliable Lexus. Thank you for choosing to do business with us and for taking the time to share your ... read more
Jonathon has been great to work with. He wasn’t too pushy and was very patient. I especially appreciated that he didn’t scream during my test drive! Mark was a good teacher! He stayed calm and didn’t make me feel bad when I wasn’t immediately understanding something, and he patiently went over things multiple times. I was disappointed that he couldn’t come home with me!
Business response:
We are delighted to hear about your positive experience with our team. It sounds like you had an excellent time working with our staff members who provided you with patient and calm guidance throughout your visit. We're pleased that you felt comfortable during your test drive and appreciated the understanding approach when learning new things. Your kind words about receiving helpful instruction that was repeated as needed really highlight our commitment to making every customer feel supported. We're thrilled that you had suc... read more
Frequently asked questions about Reliable Lexus
How is Reliable Lexus rated?
Reliable Lexus has a 4.9 star rating with 1,749 reviews.
When is Reliable Lexus open?
Reliable Lexus is open now. It will close at 8:00 p.m.