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Reliable Lexus
- Car Dealers
- Springfield, MO
About this business
Location details
3521 E. Sunshine St., Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ken Olson has been great to work with, a long with Mark your tech specialist who taught me all the tech features in the car. We appreciate the hospitality of your crew! Thank you
Business response:
Thank you immensely for taking the time to share your wonderful experience with us at Reliable Lexus. We are thrilled to hear that Ken provided you with excellent service throughout your visit. It's especially gratifying to know that Mark was able to help you understand all the technology features in your vehicle - we believe that getting familiar with these systems is such an important part of enjoying your new car. Your kind words about our team's welcoming approach mean the world to us. We truly value customers like you a... read more
Sofiya has been great to work with! She has been very straightforward, honest and communicated with us very well. She then introduced us to Mark who was able to teach us a lot about the new tech features in the car!
Business response:
Thank you for sharing your wonderful experience with our team. We're delighted to hear that you found our approach to be straightforward and honest, with clear communication throughout your visit. It's fantastic that you had the opportunity to learn about the advanced technology features in your new vehicle and that our team was able to provide you with valuable insights. Your positive feedback about the exceptional service you received means a great deal to us at Reliable Lexus. We're thrilled that we could make your experi... read more
Ken has been wonderful to work with! He has kept us very informed! He has sold us multiple Lexus’s before and each time has treated us well. I also learned A LOT from Mark your technology specialist! He told me before he’s always available and he’s helped me before on my previous Lexus vehicles! And I have appreciated that service! Thank you!
Business response:
We are thrilled to hear about your positive experience with Ken and our team! It's wonderful to know that Ken has consistently provided you with excellent service across multiple vehicle purchases and has kept you well-informed throughout each process. We're also delighted that Mark, our technology specialist, has been such a valuable resource for you. His commitment to being available for ongoing support and his expertise in helping you with your previous vehicles truly reflects our dedication to customer care. Your loyalty... read more
Brandon was great to work with today. Brandon also introduced Mark Dalangin to me and I learned a bunch about the tech features in my new Lexus. Thank you!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like Brandon provided exceptional service and made your visit truly valuable. We're also delighted that you had the opportunity to connect with Mark Dalangin and discover all the innovative technology features in your new vehicle. Learning about these advanced capabilities can really enhance your driving experience. Your feedback means so much to us at Reliable Lexus, and we're grateful you took the time to share these kind words abou... read more
Mark and Drew Lindeman were absolutely amazing to work with my husband and me while purchasing our new Lexus. Drew is so nice and I felt like "all bases" were covered. I would definitely recommend him to my friends.
Business response:
Your positive experience means so much to us! We are thrilled to hear that Mark and Drew provided such exceptional service during your Lexus purchase. It sounds like Drew made sure every detail was handled perfectly and created a welcoming experience for both you and your husband. Having customers feel confident enough to recommend our team to their friends is the highest compliment we can receive. Thank you for taking the time to share your wonderful experience at Reliable Lexus!
Sofiya did a fantastic job on my Lexus. This is my first ever Lexus. It was an easy and smooth process. They even have a tech specialist named Mark that goes over the whole car with you and answers any and all questions.
Business response:
We’re grateful for the kind feedback and are glad to hear the experience felt smooth and welcoming from start to finish. Our team is dedicated to making first‑time visits informative and comfortable while ensuring every question is thoughtfully addressed. Thank you for choosing us and sharing your experience.
We were helped by David Kanaszka. He was patient and helped us understand our options before purchasing. We would shop here again. -Eric J
Business response:
We are privileged to hear about your wonderful experience with our team. It's fantastic to know that you felt supported throughout the process and had all your purchasing options clearly explained. Having a patient and knowledgeable team member guide you through your decision makes all the difference. We truly appreciate your trust in Reliable Lexus and look forward to serving you again in the future.
Amy and Jacob provided an exceptional sales experience. As a team, they complemented each other seamlessly, demonstrating strong communication, collaboration, and genuine care throughout the process. They truly set a new standard for customer service. Jacob went above and beyond to ensure we received the exact vehicle we wanted, keeping us informed with consistent updates along the way. Amy stepped in as a knowledgeable and patient technology specialist, taking the time to thoroughly walk us through the features and making s... read more
Business response:
We are grateful for your wonderful feedback about your sales experience with our team. It's heartwarming to hear how well Amy and Jacob worked together to provide you with outstanding service that exceeded your expectations. Creating smooth, enjoyable experiences like yours is exactly what we strive for at Reliable Lexus. Thank you for taking the time to share how Amy and Jacob made your visit memorable - your kind words truly highlight the level of service we aim to provide every customer.
My experience with Brandon McMahan was amazing! He showed me all the features and was very helpful providing all the information and I never felt pressured to make a decision. I’m looking forward to learning more on the tech side from Mark too! I’m excited for the new features the 2026 model has to offer!
Business response:
We’re grateful for the kind feedback and glad to hear the experience felt helpful, informative, and comfortable throughout. Our team is focused on providing clear guidance and a supportive, no‑pressure environment while helping guests feel excited and confident moving forward. Thank you for choosing us and for sharing your enthusiasm.
Frequently asked questions about Reliable Lexus
How is Reliable Lexus rated?
Reliable Lexus has a 4.9 star rating with 2,599 reviews.
When is Reliable Lexus open?
Reliable Lexus is open now. It will close at 8:00 p.m.