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Reliable Mazda
- Car Dealers
- Springfield, MO
About this business
Location details
438 S. Ingram Mills Road, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Love my Mazda6 Great dealership with expert staff. We drove 420 miles to get a Mazda 6 from this dealer. Their web site was the best and the price was great. Very friendly place and a great price Would buy again from them.
Business response:
Thank you for taking the time to tell us about your experience! We appreciate you traveling so far to visit our dealership and are happy to hear that you received great service from our team. We truly appreciate your business. Thank you for choosing Reliable Imports!
Yay for new car/great service! We just brought home our dream car, a 2016 Mazda cx5 last weekend and couldn't be happier! With being a young couple with little credit, it was definitely a challenge to find us an acceptable deal that wasn't going to kill us in interest, but everyone at Reliable Mazda did an exceptional job to make sure we were driving home in the vehicle we fell in love with! Ben and Mark did an excellent job helping us pick the right car and explaining everything to us. Aaron, Russell, and Kelly were absolut... read more
Business response:
Hi Caitlin, and thank you for your review! It's wonderful to hear that our entire team made your experience with us phenomenal. Here at Reliable Imports, we enjoying working with people in all sorts of different financial situations, and we're happy that our team did their best to make your payments as affordable as possible. Thank you so much for choosing Reliable Imports!
Excellent Trading in a vehicle is a breeze at their used car portion of the Reliable dealership. William and Scott were excellent with helping me through the process. My only complaint was having to drive 2 hours back there 2 weeks later to get my second key programmed and being treated like a child by the service department. I was late and I accept the fact I should have left earlier but I told them when I made the appointment I might be late because of the drive and a dental appointment beforehand. They said that'd be fine... read more
Business response:
Hi, and thank you for your review! Here at Reliable Imports, we always are looking to make the car buying process simple, and we're very happy to hear that William and Scott helped you pick out a new vehicle! When it comes to the service department, we are very sorry to hear of your experience. We always want our customers to feel like they are being treated with kindness, and we apologize for what happened during your visit. We want to ensure that you are completely satisfied - please reach out to us at 866-749-9668 if you ... read more
A Great Service Experience I have been a "car" guy all of my life. I turned 70 this year and have owned 38 cars up to this point, most of them European. I was introduced to the "Mazda Experience" late in life when we purchased a 2009 Mazda 6 for my wife at Reliable Mazda. When I realized that a Japanese car could be fun to drive I eventually purchased a new 2014 Mazda 6, and really fell in love with the car. My only regret was that I didn't get the Technology Package on that car. So I talked my wife into letting me trade her... read more
Business response:
Hi Michael, and thank you for your kind words. We're so happy to hear that both you and your wife are happy Mazda owners! Additionally, we're so glad that you chose to come shop with us here at Reliable Imports! It's wonderful to know that when you had an issue, we were are to quickly address it. We hope you love your fun, athletic Mazdas for years to come. Thanks for shopping with us!
Excellent Car Buying Experience! Ben Bowden, Sales Associate, made the process go so smoothly & everyone was so professional, courteous and helpful. It was a pleasure to work with everyone.
Business response:
Hello Nancy, and thank you for your feedback. It's so nice to hear about your pleasant shopping experience here with us. We know the importance of being professional and friendly, so it warms our hearts to hear your comments about our employees. Thank you for your business!
Refreshing experience What impressed me the most about Reliable's Mazda group is their whole approach to selling cars. Instead of pressure to make a sale, they seem more genuinely concerned about you finding exactly what you're looking for. After several test drives in different models and trim levels along with having all my questions answered, I knew that the 2016 CX-5 AWD was the perfect fit for me. My sales tech Darrell Lane, made the entire process right down to closing the deal an easy and enjoyable one. I would even g... read more
Business response:
Hello, and thank you for the review! Here at Reliable Mazda, we always want to ensure that our customers do not feel pressured when they buy from us. It's so great to hear that our sales team made the purchase process easy and you had a great time purchasing your vehicle. Thank you so much for choosing Reliable Mazda!
above expectations I've lived in spfld for over 20 years and have heard about reliable and their poor reputation. I wanted a mazda 3 and thought I would give them a try. All I can say is awesome. Sales dept was amazing. No pressure. Helpful. and hard working. Got me the amount I asked for my trade and then got me into the car I wanted. Darrell , Erin and Aleshia ( in finance ), what an team ! Will definitely recommend 100%.
Business response:
Hi! Thank you so much for writing a review. We're thrilled to hear that our team was able to provide great customer service and get you into the vehicle you were looking for! Thank you for choosing Reliable Imports!
First-Rate Staff helped make the Car-Buying experience FUN! From the moment I stepped on the lot and was greeted by Ben Bowden to the time I put my signature on the agreement, the professionalism was fantastic! Buying a new vehicle, which is a once-in-10-years practice for folks like myself, can be a stressful process. The staff at Reliable made it easy and fun. I appreciate the effort they put forth to make the entire experience a good one. Let this trustworthy group do the hard work and sit back and enjoy the ride! Thanks ... read more
Business response:
Hi Kelley! It's great to hear that you had a great experience with Ben and the rest of our team. We're so happy to hear that we could take the anxiety out of car shopping. Thanks for stopping by!
First Time Buyer I am a first time car buyer and they never tried to force me into anything I didn't want. They listened to what I was looking for and put me in exactly what I asked for. They were able to get me an excellent interest rate on a loan even though I did not have much credit history.
Business response:
Hi, and thanks for the review. We are very happy to hear that we were able to get you a great interest rate and a great vehicle! Here at Reliable Imports, we are always striving to get our customers in the vehicle that best meets their needs. Thanks for shopping with us!
Frequently asked questions about Reliable Mazda
How is Reliable Mazda rated?
Reliable Mazda has a 3.7 star rating with 331 reviews.
When is Reliable Mazda open?
Reliable Mazda is closed now. It will open tomorrow at 7:00 a.m.