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Reliable Mazda
- Car Dealers
- Springfield, MO
About this business
Location details
438 S. Ingram Mills Road, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Customer for Life! I have used Reliable Imports to buy my last two cars, and have had nothing but positive experiences from the purchase through all scheduled service and maintenance for the life of my vehicles. The facility is very nice and clean, the inventory is extensive, and the sales representatives are knowledgeable and professional. Chris went out of his way to find the best car for me, for a great price. I won't be going anywhere else to buy my cars in the future!
Business response:
Hi, and thank you for taking the time to write a review about your experience with us. Here at Reliable Imports, we are always striving to do everything possible to make our customers’ experiences great. We are very happy to know that Chris went out of his way to help you find the perfect car! We look forward to working with you in the future – thanks for choosing Reliable Imports!
We purchased a 25 Mazda CX7 In July. We have some issues with the vehicle and we can't get anyone including the sales person to call us back with our continued concerns. We have contacted corporate and I continue to wait for them to call us back as well. I would not recommend this dealership or a Mazda in general after our experience. They have our money and guess they don't need us for anything else.
Business response:
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating it can be when your concerns aren’t being addressed in a timely manner. Please know that we take your situation seriously. We’d like to help resolve this for you. Please contact Paul Becker, who can assist you further, at Pbecker@vtaig.com. We appreciate your patience and hope to have the opportunity to turn your experience around.
How many times can you say "No" to the extended warranty? We have bought 3 cars from this place. None of the experiences was great due to the financial managers you have to deal with to buy the car. But this latest experience will be my last with them. How many times do you say "No" to an extended warranty. Apparently 5 is not enough. No matter what I said he ignored it and kept trying to push it on me. When I finally said I didn't understand how valuable the extended warranty could be he insulted my intelligence. Good for w... read more
Disappointed hard working American. After a few months of looking around for a Mazda3 for my wife, we decided that Reliable Mazda in Springfield MO had one we were interested in. It was about a 1-1/2 hour drive south for us. The car drove great, and we were ready to make a deal. It was a Certified 2013 Mazda3 with 34,800 miles on it. After sitting down to make an offer, I offered them $800 below their asking price. They came back with $400 under their asking price and would not budge. After retuning home empty handed and wit... read more
Completely Dishonest and Deceitful The sales manager is possibly the most dishonorable and dishonest man I've ever met. After presenting us with a ridiculous offer we spent hours negotiating the offer for the trade in and the sales price. Unbeknownst to the sales manager I had looked at the price they were advertising online prior to the negotiation. After their last "final" offer on day one it still wasn't to the online price. I gave them another day, they called and offered another price, still higher than they were advert... read more
What a joke First of all, the car I wanted was advertised for 1000$ less on the website than they were really selling it for. This should have been enough to soho me away but I was stupid and really wanted this car in this car. Anyways, my brand new car had a ding and paint chipped and Reliable Mazda acted like they had no idea it was there. I live 3 hours away and they told me to just come back later to get it fixed. When I came back, they did not fill my car with gas or anything like they said they would. After wasting an ... read more
Frequently asked questions about Reliable Mazda
How is Reliable Mazda rated?
Reliable Mazda has a 3.7 star rating with 331 reviews.
When is Reliable Mazda open?
Reliable Mazda is closed now. It will open tomorrow at 7:00 a.m.