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Reliable Mazda
- Car Dealers
- Springfield, MO
About this business
Location details
438 S. Ingram Mills Road, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Within the last several days I received my Mazda CX-9 back from Reliable Mazda. It had been in their Service Department for over 90 days. We had to take my vehicle to a certified Mazda Dealer because the vehicle was still under warranty, and there are not any other dealers close to our location. From the time we drooped the vehicle off to the time we received it back was a total disaster. Not to mention, we received it back, and it is still having the same problem we took it in for (leaking coolant). I called yesterday, and ... read more
Business response:
Amanda, thank you for taking the time to write your review. We are truly sorry we were unable to provide you with a 5-star experience. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.
Scheduled my first oil change and tire rotation for yesterday. pulled into the Mazda service drive. I was told I needed to take it to Subaru because of a shortage of Service advisors at Mazda. After waiting an hour and a half, I went to go look for my car. It had been finished for a while but no one came to get me in the waiting room. It was attempted to charge me full price even though your first oil change is complimentary when you purchase a new car there. The car wasn't vacuumed or washed and there were greasy hand print... read more
Business response:
Gavyn, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to me at your earliest availability: Robert Beverly at 417-708-5376.
Dumb asking whAt I think. I don't own a Mazda I did several years ago and service was so bad I got rid of it so why ask????
Frequently asked questions about Reliable Mazda
How is Reliable Mazda rated?
Reliable Mazda has a 3.7 star rating with 366 reviews.
When is Reliable Mazda open?
Reliable Mazda is closed now. It will open tomorrow at 8:00 a.m.