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Reliable Nissan

4.4

About this business

Location details

9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.410,043 reviews
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Bub's profile image
Bub 
2 years ago

I have been getting my oil changed here for years, and took my car in recently for an oil change and look over. Once at the dealership I was told the oil change would be $89. When I received the text for work to be done, the oil change alone was now $115. When I picked up my vehicle and asked about this I was told it was a larger vehicle and required more oil. $115 for a regular oil change is ridiculous. 

Elaine's profile image
Elaine 
2 years ago

Horrible experience! Will never take my car in for service at this location ever again and will never buy Nissan again. 

angel.m.enriquez08's profile image
angel.m.enriquez08 
2 years ago

Disappointed, zero communication,unreliable, inadequate, worst experience, unprofessional, untrustworthy. I have never had such a horrible experience ever in life. No customer service etiquette. No resolution for the original issue. 

Santi.48.chavez's profile image
Santi.48.chavez 
2 years ago

The worst experience I’ve ever had at a dealership they had my truck a month. I called around 10 times and got the same excuse Will call you back not one time Did I receive a phone call? Will never go to Nissan again. 

NO20's profile image
NO20 
2 years ago

Worst experience ever! Bought a car on Aug. 5th with unresolved service issues. Taken back 3 times and the dealership does not answer phones. Management does not return calls either. Both Service and Sales. 

cyatsattieyath's profile image
cyatsattieyath 
2 years ago

Don't desire to write. I was not treated truthfully on my puchase. Insecure people and/or entities desire evaluation for their self- vonscience self low esteam. 

desertjen's profile image
desertjen 
2 years ago

Really enjoyed working with Kim Gutierrez. I did however have an amount to work with and explained this. I also said if they couldn't meet my price expectations please let me know as it was 100 degrees out and I have a heart condition. I was 100% upfront. I have excellent credit, could finance through them if that would get them there but when we first started looking at trucks I had stated I was looking for a one prior owner, no accidents truck. When she showed me the truck it looked reasonable and " Sammy " said he really ... read more

MARIAMENDOZA2011's profile image
MARIAMENDOZA2011 
2 years ago

Your service at auto service it the worse have work and this will be the last time I buy a car with you and will make sure friend and family know you don't care about your customers you just want us to buy a car. 

CAROLLOPEZ0's profile image
CAROLLOPEZ0 
2 years ago

When I got to the dealership, I waited for someone to come to my car, no one did. So I got out and stood by my car (on my crutches). The technician got snarky with me when I didn't answer his question properly, I asked if they could possibly wash my car after my service (which they used to do regularly). I got told they didn't HAVE a car wash. To which, I replied, "What? Did it disappear?" Then I was told rather rudely that they "don't wash cars anymore!" So I let it go, when I get my car back the entire contents of my glove... read more

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 10,043 reviews. 

When is Reliable Nissan open?

Reliable Nissan is closed now. It will open at 8:00 a.m.