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9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I have been getting my oil changed here for years, and took my car in recently for an oil change and look over. Once at the dealership I was told the oil change would be $89. When I received the text for work to be done, the oil change alone was now $115. When I picked up my vehicle and asked about this I was told it was a larger vehicle and required more oil. $115 for a regular oil change is ridiculous.
Horrible experience! Will never take my car in for service at this location ever again and will never buy Nissan again.
Disappointed, zero communication,unreliable, inadequate, worst experience, unprofessional, untrustworthy. I have never had such a horrible experience ever in life. No customer service etiquette. No resolution for the original issue.
The worst experience I’ve ever had at a dealership they had my truck a month. I called around 10 times and got the same excuse Will call you back not one time Did I receive a phone call? Will never go to Nissan again.
Worst experience ever! Bought a car on Aug. 5th with unresolved service issues. Taken back 3 times and the dealership does not answer phones. Management does not return calls either. Both Service and Sales.
Don't desire to write. I was not treated truthfully on my puchase. Insecure people and/or entities desire evaluation for their self- vonscience self low esteam.
Really enjoyed working with Kim Gutierrez. I did however have an amount to work with and explained this. I also said if they couldn't meet my price expectations please let me know as it was 100 degrees out and I have a heart condition. I was 100% upfront. I have excellent credit, could finance through them if that would get them there but when we first started looking at trucks I had stated I was looking for a one prior owner, no accidents truck. When she showed me the truck it looked reasonable and " Sammy " said he really ... read more
Your service at auto service it the worse have work and this will be the last time I buy a car with you and will make sure friend and family know you don't care about your customers you just want us to buy a car.
When I got to the dealership, I waited for someone to come to my car, no one did. So I got out and stood by my car (on my crutches). The technician got snarky with me when I didn't answer his question properly, I asked if they could possibly wash my car after my service (which they used to do regularly). I got told they didn't HAVE a car wash. To which, I replied, "What? Did it disappear?" Then I was told rather rudely that they "don't wash cars anymore!" So I let it go, when I get my car back the entire contents of my glove... read more
Reliable Nissan has a 4.4 star rating with 10,043 reviews.
Reliable Nissan is closed now. It will open at 8:00 a.m.