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RENOSY by Renters Warehouse Phoenix
- Property Management
- Tempe, AZ
About this business
Location details
1400 E. Southern Ave, Suite B-107, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to take a moment to recognize Linda Lovelady at Renosy by Renters Warehouse, because she truly went above and beyond when I needed help. After going an entire weekend without communication regarding an urgent issue, Linda was the first person from the company to reach out to me. What really stood out was that she didn’t simply contact me once and leave it at that. She continued to follow the situation closely, kept me updated every day sometimes multiple times a day and made sure I knew what was happening. Linda was i... read more
Business response:
Thank you for taking the time to share this. We're sorry your weekend started with a lack of communication on something urgent, and we're especially grateful Linda stepped in the way she did, staying on top of it and keeping you updated daily even though lease renewals are usually her focus. We'll be sure to share your kind words with Linda. Thank you for choosing RENOSY by Renters Warehouse.
I’m beyond the frustration point with this company. My AC was out for 11 DAYS! That in itself is worthy of a separate 1 star review, but this review is regarding the follow up on that maintenance ticket. I was told that I would receive a rent credit due to the AC being out, but it’s the end of the month and the credit is not there. I’ve been calling for two days, I call one line and get transferred to maintenance who then tells me I have to call the main line, but the main line just leads me back into the same automated syst... read more
Business response:
Danny, we're sincerely sorry for the frustration you've experienced. We understand how disruptive it was to be without air conditioning, and we also recognize how disappointing it was to have to repeatedly follow up regarding the rent credit. We're pleased to share that the homeowner approved a rent credit of $614.16 on August 3, and that credit is now reflected on your account. We also appreciate you bringing your experience to our attention. During this time, we were navigating a system transition that created additional c... read more
We have been property owners with Renters Warehouse since 2019, and unfortunately, our experience has been largely negative. Communication has been a consistent issue, with long delays in receiving updates on open cases. One case, which has been open since May 2025, involves a tree on our property that died due to tenant neglect. We were only made aware of the issue after receiving an HOA citation. Per our lease agreement, the tenant is responsible for maintaining the landscaping, and the tenant openly admitted to not water... read more
Business response:
Cindy, thank you for sharing your concerns. We understand how frustrating this situation has been, especially with the ongoing landscaping issues and the HOA involvement. The matter has been reviewed by our maintenance team and escalated internally to ensure the lease terms and responsibilities were carefully evaluated and communicated. At this point, next steps are being coordinated directly regarding the property to determine the appropriate resolution moving forward. We recognize this has taken longer than expected and a... read more
I've had the pleasure to work with Phillip Hamilton for about 6 years now. He is very reliable and quick to get things going. I can always depend on him to do his job and be truthful on how the market is. I would recommend him to anyone. Lorete
Business response:
Thank you, Lorete. We’re so grateful for your continued trust over the years and are thrilled to hear that Phillip has consistently provided reliable and honest service. Your loyalty and recommendation mean so much to us.
Rhino, Thank you for help
Business response:
We’re so glad Rhino could help answer your questions and provide insight into our services! If you ever need anything else, we’re here to help. Thanks for reaching out!
Thank you, Rhino
Business response:
We’re so glad Rhino could help answer your questions and provide insight into our services! If you ever need anything else, we’re here to help. Thanks for reaching out!
Yes, I spoke to Rhino, and he educated me about your services. Thank you
Business response:
We’re so glad Rhino could help answer your questions and provide insight into our services! If you ever need anything else, we’re here to help. Thanks for reaching out!
Appreciate quick service.
Business response:
Gary, thank you for your positive feedback! We're pleased to hear that you appreciate the quick service. Your satisfaction is our priority. Thanks for choosing Renters Warehouse!
Thanks fir the quick service.
Business response:
Gary, thank you for your positive feedback! We're pleased to hear that you appreciate the quick service. Your satisfaction is our priority. Thanks for choosing Renters Warehouse!
Frequently asked questions about RENOSY by Renters Warehouse Phoenix
How is RENOSY by Renters Warehouse Phoenix rated?
RENOSY by Renters Warehouse Phoenix has a 4.2 star rating with 2,254 reviews.
When is RENOSY by Renters Warehouse Phoenix open?
RENOSY by Renters Warehouse Phoenix is closed now. It will open tomorrow at 8:30 a.m.