Renown Cargo Trailers

Name: Renown Cargo Trailers
Address: 1100 THOMPSON DR., Douglas, GA, 31535, US
Telephone: (888) 287-3954
Price range: $$
Rating: 4.9

4.9

★★

446 reviews

|Trailer Dealers|Douglas, GA 31535

1100 THOMPSON DR., Douglas, GA 31535

(888) 287-3954

https://www.renowncargotrailers.com/

Closed now

About

Online reviews from across the nation make it clear Renown Cargo Trailers is the nations premier provider of ROCK SOLID CARGO™ brand enclosed trailers. Dedicated to seeing other families and small businesses empowered with economic growth, our # 1 goal is build long term relationships with the many fine people we serve each day. Renown Cargo Trailers is staffed by a spirit filled group of highly competitive and loving souls who genuinely enjoy serving others and who are standing by to serve your enclosed trailer needs.

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4.9

★★

446 reviews

5★327

4★19

3★6

2★0

1★0

94 reviews have no rating

Reviews(96)

Google Reviews(350)

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Chris Huntoon review for Renown Cargo Trailers

Chris Huntoon on Facebook

5 days ago

spot on with all the above communication sales and delivery. Jeff is a great asset to this company.

Business Response:

Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jonathan Sherwin review for Renown Cargo Trailers

Jonathan Sherwin on Facebook

12 days ago

I had the best experience with Renown Cargo. I had been looking for a trailer that fit my needs for months. Everywhere local (MS) that I looked told me that it would be upwards of 12 weeks before I could get what I wanted. When I called Renown they were so friendly, told me what they had, even went to the manufactory "Rock Solid" and took pictures of what they could get. No one else would even come close to doing that. My sales rep was Ashley and she was a complete joy to work with. It was worth the 16+ hour round trip. And to top it off, I love what they stand for. If you are in the market to a well built cargo trailer, I would recommend you hit them up.

Business Response:

Thank you so much for your kind words, Jonathan. We really appreciate you taking the time out to share your experience with us. Regards, Renown Cargo Trailers

Darren Shelley review for Renown Cargo Trailers

Darren Shelley on Facebook

19 days ago

Jamie my salesman was awesome to work with. Answered all my questions and helped in anyway he could, especially for being 1000 miles north in New York. Thanks Again

Business Response:

Hi, Darren. We appreciate the kind words and are glad we could provide you with a positive experience!

Robbin Palmer review for Renown Cargo Trailers

Robbin Palmer on Facebook

22 days ago

service is great and jeff is great to deal with

Business Response:

Hi, Robbin. Your feedback is highly appreciated. Thank you for the review!

TimandLori Gangewere review for Renown Cargo Trailers

TimandLori Gangewere on Facebook

a month ago

Made a phone call, asked for some pictures. They sent them and we worked a deal via text. very simple and customer service was awesome. Highly recommend.

Business Response:

Hi, Timandlori. Thank you so much for leaving us a stellar review!

Chad Deckinga review for Renown Cargo Trailers

Chad Deckinga on Facebook

a month ago

Excellent customer service. email or text & very responsive

Business Response:

Hi, Chad. We are thrilled to learn that you had a positive experience with us!

Louie Perry review for Renown Cargo Trailers

Louie Perry on Facebook

2 months ago

I really like my trailer and overall my experience was very positive. I bought a decked out 22 foot race trailer that is really nice. Everything works and I hauled it to a motocross race this weekend fully loaded and it pulls great. I spec'd some custom items (windows, cabinets, lights, etc) and those were installed as I requested. Dealt with John Deems and that was also a very positive experience. Cool fact is Deems also owns an awesome pizza restaurant in town called Johnny's Pizza. I ate there on my pickup day and it did not disappoint. But back to the trailer. Some advice as you consider a trailer purchase. You need to understand that this industry is experiencing some very serious supply chain and Covid issues and I ordered this trailer in March and finally picked it up two weeks ago. Not Renown's fault, but that's like 18 weeks. They did their very best to get it finished as soon as possible, but you should expect a wait - the more custom the longer the wait. Some other advice - like all things in life you are ALOT smarter the second time around. Make sure you ask alot of questions about what is included and what is not (spare is not included), where lights will be mounted, etc. and about what you want or how you want it WHEN YOU PURCHASE. If you try and add things later, you will need to pay change order fees (which is reasonable) and it will further delay the manufacturing process. I missed some simple things that I regret and now I can't change. Finally, I'd recommend you buy as big a trailer as you can comfortably haul. Once you have a nice rig, you are gonna want to load it down. Get that extra two feet, buy the heavier axles, buy that powered awning package, get the bathroom, whatever, just do it when you order it so you pay the lowest price for the options. The only build problem I have found on my rig is that the awning is installed in such a way that it completely obscures the side marker lights on the passenger side. It needs to be mounted high enough to clear the door but that probably means that the marker lights should be installed BELOW the awning so they can be seen when the awning is retracted. Not a massive issue but one I'd remedy if I was ordering again. Overall I am happy. When I buy my next one, I will most certainly shop here.

Business Response:

Hi, Louie. We appreciate the kind words and are glad we could provide you with a positive experience!

Treli Sessions review for Renown Cargo Trailers

Treli Sessions on Facebook

2 months ago

They were very patient and kind to me as a newbie to the concession trailer world. The customer service is out of this world before, during and after the sale. All calls and emails have been returned or answered by Mrs Laurie Clark. She is a great Sales person. no pressure to buy no hidden cost just great people to do business with. I was treated as a VIP on my first call.

Business Response:

Hi, Treli. Your feedback is highly appreciated. Thank you for the review!

Blair Hagood review for Renown Cargo Trailers

Blair Hagood on Facebook

2 months ago

Renown Cargo Trailers customer service has been the best service that I have received from any trailer dealer. I am a landscaper in Alabama and the process from contacting all the way to buying the trailer was hassle free and and easy. The company was more than willing to use my credit union financing over their own company and has had my trailer delivered to be fast as well. I could not recommend a better company to buy a trailer from and I will do more business with this company in the future!!

Business Response:

Hi, Blair. We are thrilled to learn that you had a positive experience with us!