Renters Warehouse

Rochelle R. 

on Yelp

11 months ago

I am a realtor with Compass in Chevy Chase MD. My client was looking for a apartment for his daughter that is attending GW law school. We came across a beautiful logan apartment. My first contact was with Rod at the management company. He answered all my questions regarding the lease, tracked my clients application process, and guided me through the remaining steps. I also reached out to Michelle several times she was instrumental in setting up the inspection, and turning over the keys, and the remaining details. My experien... read more

Tanya M. 

on Yelp

5 years ago

I had been trying to contact Renters Warehouse since COVID hit to have my AC fixed and for about a month I was not able to reach anyone on both the main Tysons Number and Maintainence online requests. Only one Manager- Madison reached out to me and took the initiative to handle my issue until the day it was fixed. She told me all updates and communicated with me almost daily with what was happening with my request. Although the decision was left for the owner to decide and then I came to realize the owner didn't care that I ... read more

Nathan W. 

on Yelp

7 years ago

This was my first time renting out a house, and Tasia Steedley was amazing! She was always involved, let me up to date on possible tenants, and found the perfect people to move in. I would recommend her and Renters Warehouse to anyone! 

Saliha J. 

on Yelp

7 years ago

We weren't able to find tenants for our property so decided to hire Renters Warehouse to take over property management. They placed tenants in a week. It has been a pleasure to work with Jon and the rest of the team so far. 

Tatiana R. 

on Yelp

10 months ago

Sheila needs better employees and better service. They want you to pay them monthly, but not be accountable for anything. This is a management company them though. So, they aren't different in that regard. By law, they're supposed to have an office where you can meet them in person. But they handle nearly everything by phone, e-mail or meeting you somewhere. You can't even get into the building where their office address is. Terrible property management services. Sheila seems nice enough. But her employees, Ricar... read more

Stayman H. 

on Yelp

2 years ago

WARNING!!! NEVER rent a house managed by them. My family and I was renting for about 4 years. Just moved out and they are charging us over $4,000 for repairs. We did no harm to the property other than normal wears. The house was already in a poor state when we moved in. Floor was tainted. Window screens were shredded. Oven was all greasy. I can go on and on. They never respond to maintenance requests yet charging us for the maintenance requests that ended up with no actual work done. Never answer any inquiries such as what i... read more

Jine Y. 

on Yelp

3 years ago

I found Renters Warehouse DC (RWDC: 1521 Westbranch Dr. Su-650, McLean, VA 22102) to manage my property and evict my bad tenant Kenneth (Ken) Williams who didn't pay me rent. While I was struggling with my tenant financially and mentally about 2 years. For more then 1 year with RWDC, RWDC rubbed salt into the wound made things worse, they only care about collecting the fees - monthly fees, eviction fees, ..., but didn't do the work. I sadly found the McLean office is not credited by BBB and got "F" (fail) score due t... read more

G M. 

on Yelp

3 years ago

RUN, RUN do not walk away from using RW as a property manager or renting property from them. They are the McDonalds of property management. If you choose to use them, You were warned. Owed by Sheila Scholl license broker in DC VA and MD which she tries to hide so owners do not file reports with the licensing boards for her negligent mismanagement and malfeasance. They do not follow the terms of their management agreement. They do not know DC law, their leases are not updated, they hire workers from off shore to answer all... read more

Brian D. 

on Yelp

3 years ago

I had Renters Warehouse managing a rental townhome. The good, they collect rent and pay out timely each month. Their bookkeeping and end of year reporting is good and timely. The bad, their actual property management is awful. They have a stable of handyman that they send out for everything and do not evaluate issues and send the proper contractor which often times results in shoddy repairs or more waiting to get the appropriate contractor. They failed to review the tenant's renters insurance coverage, they did not prov... read more