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Renters Warehouse

3.9
  • Property Management
  • McLean, VA

About this business

Real EstateProperty Management

Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 ... read more

Location details

1521 Westbranch Dr., Suite 650, McLean, VA, 22102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9319 reviews
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Cliff W.'s profile image
Cliff W. 
rating
4 years ago

Do not use this company as an owner. They will bleed you dry. $50 for keys, 350 for a faucet. Endless emails and texts trying to get money back. Stay away, read the rest of the reviews. Use a realtor. Renting is all this company does and they need to find revenue streams to keep them going between leases 

L P.'s profile image
L P. 
rating
5 years ago

The McLean office is NOT ACCREDITED BY BBB. They have an F rating! Northern VA website says A rating. False advertisement. Renters Warehouse NOVA/DC locations are run by Scholl, Inc. THEY ARE THIEVES and will take as much money from you as possible! DO NOT TRUST THEM! They need to be shut down or they'll continue stealing from people! https://www.bbb.org/us/va/mclean/profile/property-management/renters-warehouse-0241-236023409 

Sarah B.'s profile image
Sarah B. 
rating
5 years ago

Please reference the picture as it is photographs of a letter I sent my leasing agent following a tour of a property. They put a lock box on the condo and showed the condo in this condition and then repetitively pressed me to sign a lease because 'we are working hard to meet all of your concerns'. As if they are busting their butt to appease me? This condo would not pass city codes or basic landlord health requirements. The lease itself was the craziest thing Ive ever seen in my +15 years of renting. Tenants are responsible ... read more

Chad F.'s profile image
Chad F. 
rating
5 years ago

This is the worst rental agency I have ever experienced. They took 10 weeks to replace our broken oven. TEN WEEKS!! The apartment was no where near move in ready, they never painted the apartment before move in (which they said they were) and they do not follow up on maintenance requests. I have had half finished bathroom tile in my bathroom for the entire time I've lived here (6 months). My roommate has had a leaky faucet the entire time. Whenever you try to call the office to talk to someone there is no one in the office. ... read more

Tori M.'s profile image
Tori M. 
rating
5 years ago

After 5 months of living with Renter's Warehouse I can confidently say that they are simply the worst. Nothing ever gets fixed, and I'm convinced everyone who works there is either incompetent or simply lazy. I'm currently living with blinds that are broken on my sliding glass door, allowing everyone walking by to see into my apartment (feels very unsafe), a broken sink garbage disposal causing my apartment to reek, a broken bathroom towel holder (fell off the wall, taking some of the wall with it), and there are holes in my... read more

Crystal B.'s profile image
Crystal B. 
rating
5 years ago

Wish I could give this company a zero. Don't waste your time or money using them for property management. You won't see a profit for 2 months they don't communicate with tents or owners. Every call goes to voicemail and the agents are wannabe licensed real estate agents. Go to a reputable property manager for quality service. 

Mina N.'s profile image
Mina N. 
rating
6 years ago

I own a rental property in Maryland and the unprofessionalism of this property management company is mind blowing. Everyone in the office is "nice" and appears to be helpful, but nothing ever gets done. My experience has been a total disaster from the very beginning: - My first property manager committed fraud and ran away with the security deposit. It took the company many months to realize it and the accounting error has not been corrected to this date. Money was deducted from my account for no reason at all. I have reac... read more

Christina D.'s profile image
Christina D. 
rating
6 years ago

If I could give this place ZERO stars... I would. From a tenants point of view this place is GOD AWFUL. I have been without hot water now for almost two weeks and I have a 2 year old daughter. You call them to come fix a problem and they never actually FIX the problem, they just do a quick assessment and give you a BS excuse. The property at 7983 Calvary Ct in manassas Virginia is a complete disaster and the owner of this house and renters warehouse should be ashamed of themselves for even trying to rent this place out. If y... read more

Anna H.'s profile image
Anna H. 
rating
6 years ago

Will charge the home owner for services such as maintenance request, but makes the maintenance process so difficult that the renter refuses to submit requests and would rather let the house fall apart than deal with the people at Renters Warehouse "Maintenance Department" DO NOT USE. 

Frequently asked questions about Renters Warehouse

How is Renters Warehouse rated?

Renters Warehouse has a 3.9 star rating with 319 reviews. 

When is Renters Warehouse open?

Renters Warehouse is closed now. It will open tomorrow at 9:00 a.m.