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Reserve at Beachline Apartments
- Real Estate
- Orlando, FL
About this business
Location details
8335 Narcoossee Rd, Orlando, FL, 32827, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rude office staff Poor customer service rude office staff, difficult to get information unless you like communicating with AI
Business response:
We apologize for any negative experience you may have had with your time at Reserve at Beachline Apartments. We strive to provide excellent customer service to all of our residents. We want to give our residents the best support possible, so we would appreciate the opportunity to talk with you directly about the concerns you are experiencing. Unfortunately, we do not have your name in our resident database, so we have been unable to contact you. We would appreciate it if you would contact our office at (407) 255-2008 or rese... read more
Bate and switch...Zero Customer Service skills Been here TWO days....Car towed already parked in a NON reserved spot even...cannot get a reserved spot after being told we could!....Shown One Apartment ...not the Apartment given to us is NOT the same....we wer given an Handicapped Apt...EVERYTHING is lower so almost NO kitchen space...bathroom everything is lower including toilets (full bate ans switch done to us!) The Office staff is super rude and completely non helpful always too busy.
WORST NIGHTMARE-NO PARKING This apartment community is a nightmare due to the PARKING! There is never parking available. You will need to paid an extra fee up to $100 and you still need to walk 10 minutes to your apartment. The worst nightmare ever! They are even offering $500 for friends referral. No thank you! They don’t have parking!
Business response:
Thank you for reviewing our community, though we are sorry you’re frustrated by the parking. You can see in reading our other reviews that we are aware that parking can be tight, and while not all that uncommon from any apartment community, we have worked and continue to work very hard on ensuring parking is available for our residents. With very reasonable options ranging from $30 - $85 per month, we would be happy to further discuss options regarding reserved parking with you. Please feel free to reach out to myself or my ... read more
The enterance of... (Verified Renter) The enterance of the community is unsafe. It became increasingly challenging to get in or out of the community safely due to the increase of cars on Narcoossee Road. Accidents increased over the last 2 years at the enternace of the community and at the interestion of 528 and Narcoossee.
Gate is always... (Verified Renter) Gate is always open at night, tow truck takes cars away but leaves the big commercial trucks here holding parking spots for residents, look like a commercial parking lot. They even park 18 wheelers front end in the parking lot. Which is wrong and not safe
I HAVE SOME... (Verified Renter) I HAVE SOME CONCERNS SPECIALLY WITH THE LIGHTING AT NIGHT. THE COMMUNITY LOOKS SO DARK AND DULL AT NIGHT! I HAVE NOTICED THAT THERE IS NOT ENOUGH LIGHTNING OR THAT THE LIGHTS ARE NOT WORKING PROPERLY OR MAYBE THE LIGHT BULBS ARE BLOWN OR FUSED. THE LIGHTS THAT ARE WORKING DO NOT ILLUMINATE SUFFICIENTLY THE COMMON AREAS OF THE COMMUNITY. THIS MAY POSE A MAJOR SECURITY RISK! I WOULD RECOMMEND A MAJOR IMPROVEMENT IN THE LIGHTING SYSTEM, BEFORE ANY OTHER IMPROVEMENT OR REMODELING PROJECT, CONSIDE... read more
The Reserve of... (Verified Renter) The Reserve of Beach line Apartments are nice the parking is the issue if you want parking you must pay for it.
Going from bad to worse I lived in this community for two years. In the beginning it was clean, well kept and you felt safe. The maintenance staff are fantastic. There's a leasing agent by the name of Hedy H. she is amazing, honestly if she leaves the community will be in trouble. The leasing agent Daniel is worthless. Perhaps the job is too big for him; he's rude and always looks like complete chaos. Shirley the Asst Mang, she acts too big for her bridges. Everytime she provided instruction, it was wrong. Anytime she said t... read more
Business response:
We thank you for your feedback. We appreciate the kind words you have for both Hedy and our service team but are concerned that you felt unhappy at our community. Our entire team strives to provide the highest quality of service to all of our residents, and if that was not conveyed to you, I sincerely apologize. I would like to clarify a few things - the gates are not for security, as no one can guarantee safety anywhere. While not every apartment community offers this feature, we prefer to have them in place for controlling... read more
Frequently asked questions about Reserve at Beachline Apartments
How is Reserve at Beachline Apartments rated?
Reserve at Beachline Apartments has a 3.9 star rating with 325 reviews.
When is Reserve at Beachline Apartments open?
Reserve at Beachline Apartments is closed now. It will open at 10:00 a.m.