Revamped Home Security - ADT Authorized Dealer

Name: Revamped Home Security - ADT Authorized Dealer
Address: 3201 Cherry Ridge St., Suite B-216, San Antonio, TX, 78230, US
Telephone: (214) 960-5525
Price range: $$
Rating: 4.9

4.9

★★

135 reviews

|Security Systems|San Antonio, TX 78230 United States

3201 Cherry Ridge St., Suite B-216, San Antonio, TX 78230 United States

(214) 960-5525

https://revampedsecurity.com/

Home Services

Open now:8:00 am - 6:00 pm

About

YOUR HOME AND FAMILY SERVING OUR COMMUNITY Founded with the mission to help protect families and homes, Revamped Home Security was established and partnered with ADT as one of the top rated ADT Authorized Dealers. Since day one our focus has always been to provide stellar customer service from the first point of contact to our thoroughly trained 5-star installation technicians. The Revamped Security team is full of smart, driven people who care a lot more about getting it done, and the relationships we build, than about proving how clever we are. Revamped Security people truly become a valuable extension of our clients’ teams. As a result, our people are a primary reason our clients would

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4.9

★★

135 reviews

5★125

4★9

3★1

2★0

1★0

Reviews(44)

Google Reviews(91)

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Kenneth T. on Birdeye

★★

4 years ago

Was a great experience your salesperson and installer were knowledgeable and friendly. The installer was prompt and friendly. I highly recommend getting your security system here.

Business Response:

Thank you so much for your kind words, Kenneth Thibault. We really appreciate you taking the time out to share your experience with us. Cheers, Revamped Home Security - ADT Authorized Dealer

Steven S. on Birdeye

★★

4 years ago

It was great Robert was very informative

Business Response:

Steven Soto - Thank you so much for your kind words! We really appreciate you sharing your experience! If we can ever further help in the future please call us at (214) 960-5525. Cheers, Revamped Security

Steven S. on Birdeye

★★

4 years ago

The experience was awesome Robert was very helpful

Business Response:

Steven Soto, thank you for rating Revamped Security with 5 stars! It's always great to hear from our customers. We really appreciate you sharing your experience! Cheers, Revamped Security

Rebecca J. on Birdeye

★★

4 years ago

Nicole was awesome. She explained out everything.

Business Response:

Rebecca Jacobs, thank you for rating Revamped Security with 5 stars! It's always great to hear from our customers. We really appreciate you sharing your experience! Cheers, Revamped Security

Maria M. on Birdeye

★★

4 years ago

Everything was a smooth process.

Business Response:

Thank you so much for the feedback, Maria Medrano. We really appreciate you taking the time to share your experience with us. Cheers, Revamped Home Security - ADT Authorized Dealer

Geneva M. on Birdeye

★★

4 years ago

I was in the process of purchasing a home that will be operated as an AirBnB. Knowing how frugal (cheap) I am, I was shopping on Facebook Neighborhood Market for household furnishings & came across an ADT home security system ad. I believe in investing in quality products & services & won't spend a dime on anything less. I already planned to have a system installed, but there are so many choices available. Simplify; Vivint; self installation & many more. I may research for months, reading a kazillion reviews before buying a coffee maker, so you can imagine how important this is! I decided to check out the ADT promo. Cody answered my questions immediately & thoroughly. He connected me with Erick, who was absolutely a joy to discuss this process with. You have to understand that my home buying process started a year ago & in full effect since July. I've had the most annoying displeasure of dealing with so many incompetent "professionals" that it made me leary of dealing with anyone. I'm a people person & because of these experiences, I had developed such a horrible attitude towards having to trust my business ventures with anyone. This is totally not me! Erick wasn't in that category at all & it was so refreshing! We selected a plan & was ready to go. The install was scheduled & Robert Harper was the technician. Instead of charging in & taking over an installation job, he immediately asked me what I anticipated my security needs to involve. We discussed what my property would be & how much I wanted my guests to feel save while staying there. Also, I want my neighbors to recognize how concerned I am about their approval & safety as well. I want to operate a residential business that improves the value of the neighborhood, not discredits it. Once Robert understood my goals, he proceeded to install. There were only a couple of differences between the initial plan & the final requirements only because of structural limitations. Robert's installation expertise was immediately recognizable, but his knowledge of city codes was even more beneficial because he asked about smoke detectors & window safety. The house had smoke detectors that were obviously not up to par. Since I'm not living on-site, window sensors are a valuable asset. I realize upselling a product is expected of all salespeople, representatives & installers. Knowing how to offer options instead of merely forcing an idea on someone requires skill & respect. I appreciate Robert's advice & acceptance of my choices. I have to completely furnish an empty house, so even though I really, really wanted the shock sensors, my budget didn't allow it for now. I did offer to Beta test for my area!! More so I appreciate his patience by answering my many questions & even understanding my decorative preferences. By the time installation was complete I couldn't imagine having to do this myself! We originally planned using the ADT doorbell, but it wasn't hardwired, so we had to choose the battery operated Ring. I now have Ring; Yale keyless entry locks on both front & back doors; window sensors & smoke detectors. I LOVE every gadget & knowing how easy it is to operate relieves any anxiety of this interfering with my guest's overall experience & satisfaction. From an investor perspective, it's the perfect value. From a professional perspective, it doesn't matter how amazing the products are, my ADT experience was the absolute best because of Cody, Erick & Robert. Kudos to everyone!! Thank you all.

Business Response:

Geneva Murphy, thank you for rating Revamped Security with 5 stars! We really appreciate the fantastic review! Cheers, Revamped Security

Tommy N. on Birdeye

★★

4 years ago

Everything was demonstrated and explained very well and I love this system

Tommy N. on Birdeye

★★

4 years ago

Cody was very helpful and explaining the system and how it work.

Business Response:

Thank you so much for your kind words, Tommie Nalls. We really appreciate you taking the time out to share your experience with us. Cheers, Revamped Home Security - ADT Authorized Dealer