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Guarantee Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. We have helped Bay Area families finance their home, with over $2 billion in loans annually, and we can help you. Our mission is to provide each client with an outstanding mortgage lending experience. Our top priority is to make sure you are presented with all available loan options, so that you can make an informed deci... read more
232 Townsend Street, San Francisco, CA, 94107, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Rich was incredibly communicative and went above and beyond to make sure my husband and I understood every step of the process. He set expectations clearly, was very responsive and we felt very comfortable and confident in our home buying process. As first time home owners, we couldn't have asked for better support.
Business response:
Thank you, Aya! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Rich is fantastic. Second time working with him and it was excellent all around. On top of everything, great communication, takes a genuine interest in you and your home. 100% recommend.
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
Rich is an exceptional mortgage broker and an even better human being. This was our first home and Rich took the time to explain everything to us in enormous detail. He knew that this would be a steep learning curve, so he was patient and understanding with all our questions.
Business response:
Thank you, Andrew! We appreciate your business and look forward to working with you again in the future.
I reached out to Rich early on in the process of purchasing my very first home. He was very responsive and helpful, running through many scenarios with me. Throughout the process, he was so kind and patient with all of my questions. He secured a great loan rate for me and was extremely knowledgeable of the evolving loan market.
Richard is very thorough and made sure I was up to date on everything. (He was also a nag when I needed him to be.)
Rich is very knowledgeable in his field and breaks down the process and answers any questions no matter how dumb they are. Very patient, and you can tell he loves what he does.
Rich was very communicative, reaching out at every step to make sure I didn't have any questions. The process was so fast and so smooth. Best experience.
Process of refinancing was smooth and efficient. Rich was professional, responsive and thorough.
Richard continues to be a pro's pro. Easy to work with, knows his stuff, finds great mortgages and makes it all so seamless.
Richard Stephen Polonsky (NMLS #237277) has a 5 star rating with 85 reviews.
Richard Stephen Polonsky (NMLS #237277) is closed now. It will open tomorrow at 9:00 a.m.