RiteRug Flooring & Carpet - Fairborn

elise s. 

on BBB

6 years ago

I found RiteRug through my realtor, Liesel S*****. Their mobile sales man Jim S******** arrived early to our appointment. He was very knowledgeable about the company ,the various carpets they have to offer and their origin and what was "in stock". He was also well versed in the "working" schedule of the install crew. It was a pleasure to do business with Rite Rug. Their installation crew were very professional and did a great job with install and cleanup ! I would give 5 stars but there was a hiccup with the crew getting out... read more

Herbert & Sharon H. 

on BBB

6 years ago

After a couple problem installs of hardwood, Riterug continued to stand by their products and we now have beautiful wood floors in our home. The customer care manager, Tiera S****** was wonderful to work with and our salesman, Kevin W***** was outstanding. He came to our home and when we needed more samples to look at, met us at the store and helped us choose the perfect floor this time. The installer, Urban, took careful time and effort in making sure the install was just perfect. The shoe molding needed to be stained to ma... read more

Linda Spitler 

on BBB

6 years ago

I recently had Rite Rug install hardwood fllooring in my entry and sand and refinish my existing flooring. I totally agree with the BBB A+ rating. Every stage of the job was done well and professionally. They were able to match the new flooring with my existing one. Ariel K****** my customer service rep followed up on every service I received. She was so efficient and professional, yet friendly. I highly recommend Rite Rug for your flooring needs. 

Patrice B. 

on BBB

6 years ago

We got our new floor installed by Riterug. It is just beautiful. But the most important, is that our experience was a very positive one from the beginning to the end. The service is excellent. Very professional team. The installers were also very quick, efficient and professional. They cleaned up before leaving our place. 

Pam J. 

on BBB

6 years ago

Rite Rug is the best flooring company around. Our floors are beautiful... Kevin W***** is exceptional to work with and our installation teams have been second to none. Simply put, we couldn’t be more pleased with Kevin and Rite Rug. 

Maari A. 

on BBB

6 years ago

Ariel K***** the Customer Care Asst. Manager is awesome to work with she handled my floor repair so efficiently and professionally. I highly recommend working with Rite Rug you will be well cared for by their professional and friendly staff! 

Val 

on BBB

6 years ago

Our experience with RiterRug was very ,very good. We had planned on getting several quotes from different companies , but once we met with Kevin W***** he was able to deliver what our carpet needs were& the price was very reasonable too. On the day our carpet was being installed all of the staff was professional and got the job done in excellence. Most of our entire house had new carpet installed and they were done a little sooner than expected. We are very happy with our new carpet, it feels plush and makes our home look br... read more

Adam M. 

on BBB

6 years ago

I had a positive experience with Rite Rug. Their carpet prices while not the lowest I found were more than made up for with their customer service. They came out to my house with a decent amount of samples to choose from. Again, it wasn't the largest selection that I found compared to other places, but there was enough that I could make a quality decision. The installation crew was on time and did a quick professional job. I am completely satisfied with my experience. Another side note to my experience. I first went to Lowes... read more

Alysandra 

on BBB

6 years ago

We worked with J** @ Rite Rug and he did an awesome job. He came out to our house, showed us some samples of carpet and was able to install on our schedule. The price was better than anything your going to find at the box stores and the service was top notch. Even my husband, who's an engineer and hard to impress was over the moon after the install. We will be using them for our projects and flooring in the future.