RiteRug Flooring & Carpet - Fairborn

Brett B 

on BBB

7 years ago

Just got carpet installed for my mother. As usual, I went through Jim B**** at RiteRug (* ******** ** ). I have personally worked with Jim for carpet, tile, and laminate work for all three houses I have owned. Again and again the service was excellent. Jim is definitely the go to guy for my flooring needs. 

Janet H. 

on BBB

7 years ago

Kevin W. is such a pleasure to work with! He helped me find just the right flooring for the bedroom, living room and 2 bathrooms. The flooring is high quality and just beautiful! 

Sandy D. 

on BBB

7 years ago

I worked with Kevin W*****, In Home Shopping Division Manager, for carpeting on our 2nd floor which included 4 bedrooms/closets, the hallway and stairs. He was very prompt and responsive during the entire process and worked with me to find the ***** products that would fit our budget and needs. The installers came on the scheduled day and worked tirelessly to get the entire job done in 1 day. The carpet looks great- seams are nearly undetectable! This whole experience was simple and pleasant.Thanks Kevin and Rite Rug!! 

Tracy F. 

on BBB

7 years ago

I recently had floors installed and there were a few issues that needed to be addressed. I worked with Shannon O***** in customer service to schedule a representative to come out and address the challenges. Ron Dawson was sent and not only did he address all of the issues satisfactorily, he was kind and willing to listen to all of my concerns and questions. 

Kevin P. 

on BBB

7 years ago

Gayle at Rite Rug did a great job helping my daughter select a floor for her Condo as well as working with me on scheduling. The team also did a great job laying and leveling my floor. 

Robert R. 

on BBB

7 years ago

Scott T***** from RiteRug Flooring gave me an excellent price, plus great product and service. I had carpet, ceramic tile and kitchen backsplash installed and the end result exceeded my expectations. RiteRug Flooring beat all other quotes, including those from **** ***** and *****. I am extremely satisfied! 

Daniel S. 

on BBB

7 years ago

Rite Rug has been serving my company's flooring needs for years now. Their level of service and competitive pricing is by far and away better than any flooring company I have f used in the past. If you need a new floor covering, be sure to look up my local Rite Rug sales representative, Scott T****s. He is timely, professional, and very helpful with my clients when selecting a new floor. 

Judith C. 

on BBB

7 years ago

I want to commend the Customer Service Dept. at Rite Rug, especially Tiera S*****. I experienced issues/problems with the installation of my new flooring and Tiera was extremely helpful and resolved all of my issues/problems and made everything right. She was a pleasure to work with as was the Sales people at Rite Rug ****** (Travis and Rick). Their Installation sub-contractors need improvement. 

Katherine M. 

on BBB

7 years ago

Our floor was laid incorrectly but Bette Roberts referred us to Customer Services rep Tiera S***** to resolve the issue. She was polite, helpful and we reached a mutually satisfactory solution. Great customer service!