This profile has been claimed by the business owner or representative.
RiteRug Flooring & Carpet - Strongsville
- Flooring
- Strongsville, OH
About this business
Location details
14860 Pearl Road, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Was so nice to have the store brought right to your home to choose flooring. Selected an LVP for basement and it was installed a couple weeks later in no time! Carpet removed, new flooring in place in less than a day.
Installers did not vacuum afterwards; left staples in the driveway... were told we would get a thicker pad - but we can feel all the wood in the floor... wouldn’t recommend.
Work occurred a month after initially scheduled. Workers placing floors down worked from 8-2; seemed short for a substantial project. Workers always seemed to be missing supplies (unprepared). The sales rep was consistently unresponsive for information and updates, especially when we had a water leak that was thought the cause from their work. Sales rep had to come out and finish job of workers. Would not recommend this company for residential work.
Business response:
Hello, I have forwarded your review to our Corporate Customer Service Manager. They are aware of the situation and have left you a voice message and email. Please reply to them at your earliest convenience so they can address the issue. Thank you!
Frequently asked questions about RiteRug Flooring & Carpet - Strongsville
How is RiteRug Flooring & Carpet - Strongsville rated?
RiteRug Flooring & Carpet - Strongsville has a 4.5 star rating with 770 reviews.
When is RiteRug Flooring & Carpet - Strongsville open?
RiteRug Flooring & Carpet - Strongsville is closed now. It will open at 10:00 a.m.