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RiteRug Flooring & Carpet - Strongsville
- Flooring
- Strongsville, OH
About this business
Location details
14860 Pearl Road, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Carpet and workmanship we’re done well clean up could have been better. My real problem was that payment in full was needed before the work could be done other companies ask for a down payment and the balance at completion. That made me rather nervous since I had no comparison and needed to rely on the word of my realtor that the work and product would be satisfactory
The flooring is beautiful. The installers did a great job; however, it took the better part of 2 weeks due to material not coming in on time twice and installer having to leave at 2:30 daily. The sales person did a great job trying to coordinating everything.
Carpet is what was expected and we really like it. There is one small area that has what we believe to be a grease stain and we are going to try and clean it off with a carpet soap. It was probably from the installation process. Thanks, Don Catlin
The installers showed up on time, completed all the rooms, cleaned up everything and were very professional. Price was competitive. I would highly recommended RiteRug Flooring. Very pleased with the results.
The installers did a fabulous job! No complaints there!
Everything went well except you really need to give a 2 or 3 hour window!! Nothing at all was told to me except I called and the lady said we were the third person!! !! Also my glider doors I have set up on two closets are broke and they were brand new. I understand they were in the way but they could of told me I would of try to get them down
installed carpet in the wrong areas , ill change this rating when they make the situation right which apprently now will cost us more money because the carpets are two different styles and they put the wrong carpeting in the wrong area.
Business response:
It's regrettable to hear about the carpet installation issue. Our sales rep worked to correct the issue. thank you
Selection, price and order time were better than anticipated. Thank you Steve and Pro-Source
Business response:
We are thrilled that you had a great experience, Tom Swan! We appreciate your business and the positive feedback! Have a great day! Cheers, RiteRug Flooring & Carpet - Strongsville customercare@riterug.com 1-888-250-9983
If you damage someone’s house you should inform them and make amends to fix it
Business response:
Our goal is to get better every day and your feedback helps us do this. We are truly sorry that our efforts missed the mark with you, Mike Carl. Please allow us to try to make it right by contacting Customer Service at 1-888-250-9983. Thank you, RiteRug Flooring & Carpet - Strongsville customercare@riterug.com
Frequently asked questions about RiteRug Flooring & Carpet - Strongsville
How is RiteRug Flooring & Carpet - Strongsville rated?
RiteRug Flooring & Carpet - Strongsville has a 4.5 star rating with 770 reviews.
When is RiteRug Flooring & Carpet - Strongsville open?
RiteRug Flooring & Carpet - Strongsville is closed now. It will open at 10:00 a.m.