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12200 Northup Way, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
ROAD RUNNER SPORTS - STOP SIGNING PEOPLE UP FOR VIP FAMILY MEMBERSHIP AND CHARGING PEOPLE WITHOUT THEIR KNOWLEDGE! AND WHEN I PHONE CUSTOMER SERVICE TO CANCEL & REFUND - ANSWER THE PHONE! I MADE THE MISTAKE OF PURCHASING SHOES FROM YOU GUYS IN 2017 AND NOT CHECKING MY CREDIT CARD BILL CLOSE ENOUGH. MY CREDIT CARD COMPANY VERIFIED YOU'VE BEEN CHARGING ME YEARLY SINCE THEN - 3 YEARLS WITHOUT MY KNOWLEDGE!!!!
Business response:
Hey Scott! Thanks for reaching out and I'm sorry the membership has continued to charge. It is not our intent to charge you without you being able to take full advantage of the membership. If you can email me at alhatter@roadrunnersports.com, you can trust I will look into this ASAP. Thank you! - Adam H
Debatable. We have had great service from some employees and others couldn’t care less. Take the risk but don’t be too disappointed if they blow you off.
Business response:
Donna, I am very sorry that you didn't have a great experience at the store. If you would email me at cpetermann@roadrunnersports.com the manager would like to connect with you!
Road Runner Sports has a 4.6 star rating with 1,057 reviews.
Road Runner Sports is closed now. It will open at 11:00 a.m.