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Road Runner Sports
- Shoe Stores
- Elkridge, MD
About this business
For over 35 years, Road Runner Sports has been the expert in helping you find the best fitting running, walking and training shoes. Run in to experience the PERFECT FIT ZONE and its ground-breaking fit analysis that reveals your perfect-fitting shoes, performance socks & custom made insoles. Become a part of our VIP Family and you'll receive amazing benefits; 10% instant savings every day, earn 5% in Rewards Cash on every purchase and test run your gear for 90 days with your Perfect Fit Promise. We're also deeply rooted in o... read more
Location details
6630-C Marie Curie Dr, Elkridge, MD, 21075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedAwesome folks at Road Runner Sports Columbia! Great customer service!
Are used to love the store. I have purchased so many shoes, so many pieces of clothing, I’ve gone to their little events, I have recommended the store highly in the past. Two things, and life, I haven’t been here in a while. So I came today. Nobody greeted me when I walked in like you guys always used to do. Someone did ask if I needed help, I told her what I was looking for, she went to the area where these pants are, said this is where I need to look, I could find nothing of the advertised pants. Went to the register sto... read more
I literally just left this store and Im sitting in the parking lot writing this review. The store opened at 10 I walked in at 10:09, no greeting from any of the three sales associates I saw. I browsed around the women’s shoes section looking to purchase custom insoles, running shoes & socks. I was in the store 13 minutes and not a words from anyone. Not one offer to assist me. This is my first and last visit to Road Runner. The store is not crowded it maybe three customers in the store including myself. The young lady was as... read more
I called to specifically ask a price on an item. The man quoted me a price. I drove to the store 10 minutes later and they were literally 125% MORE than the man just quoted me on the phone. How unethical!! I asked the woman there and she said (with an obnoxious tone), well he is the back room, but the price is on the wall. He didn't even come out. Clearly I walked out!!
Not enough staff. Had to wait a long time. Signed up online for the VIP Program for $1.99. Got into the store they couldn't find it. So if I wanted the VIP price / perks I had to purchase the $19.99 offer in the store. Called customer service to cancel the online VIP offer had to wait over 20 minutes on the phone. The representative said they should have been able to find my account in the store. Not impressed. Very misleading. Probably will not go back. Too much of a hassle for me.
I'm happy that the customer reviewers have had good experiences with this store. Mine was horrible! I tried to return the expensive walking shoes that fell apart after 5 months. Not unusual wear and tear, actually not worn a lot. The assistant manager informed me that other customers had problems with this particular shoe as well. He advised to glue the pieces of sole that were coming off and then contact the manufacturer. Because my return was beyond 90 days they could not refund or exchange. Tried to reason with the assist... read more
Frequently asked questions about Road Runner Sports
How is Road Runner Sports rated?
Road Runner Sports has a 4.8 star rating with 1,540 reviews.
When is Road Runner Sports open?
Road Runner Sports is open now. It will close at 8:00 p.m.