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6501 N Grape Rd, University Park Mall, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Grace and Deirdre are two amazing women. The took time to walk us through our repairs and upgrading my pendant chain. The two items are very important to me and they handled the whole experience with elegance and knowledge! They have secured R&H as my go to jewelry store!! Thank you ladies for understanding, helping and answering all my questions!
Business response:
Hi, PJ. Thanks for the compliment! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
Absolutely amazing! Tiffany was very down to earth and easy to talk to. Very high energy and can laugh and joke with her. There's no judgement and you definitely know quickly it's a mom and pops kind of place. You tell them what you like, give ideas and they help you find exactly what you want. I would highly recommend going. We were belly laughing and dancing and it was amazing. We weren't even able to buy anything today and she knew that. She was still very welcoming and wrote everything down for us on a card and said when... read more
Business response:
Hi, Kareena. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
This one's for Grace! I walked into Rogers & Hollands with a ring from brilliant earth in TEARS. I don't agree with brilliant earths warranty and having to mail my ring in, I thought I was going to have to give my ring up and have a new ring built to get a proper warranty. Grace was SO comforting, accommodating, and genuine. She wasn't pushy, and VERY knowledgeable, she made me feel like she wasn't just going to take my money and send me out the door. Grace definitely also knows how to de-escalate someone (ME) who was VER... read more
The Store Manager, Tiffany, is amazing! She helped my fiancé create the perfect engagement ring for me. It's so beautiful. She is always so kind and helpful. My fiancé bought me a beautiful watch but I needed some links. Tiffany has been so helpful with the process. I just wanted to give recognition to a Store Manager that takes care of her clients. I can't wait to see what my wedding band looks like in the future.
Business response:
Hi Samantha! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future!
We had a great time! Kara was just wonderful, so helpful and full of personality! She helped us find our wedding rings!! I think it was a evening we will all remember!! Frozen burrito- key word!!
Business response:
Hi, Tresur! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future!
At first I questioned if I would ever return to the store because I didn't have the best experience when looking for another watch. I ended up reaching out to corporate because of this and it was just a huge hassle. I ended up working directly with Tiffany, the manager, whom I should've just requested in the first place. Rather than asking for the manager I just left which was my fault. Once working with Tiffany, I don't have any question if I'll return. She has gone above and beyond to ensure that my experience not only was... read more
Business response:
Hi, Erin! Thank you for trusting us enough to give us a second change and thank you for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future!
My all time favorite jewelry store. I've been coming here for years and it's always the best of service. Susi Santiago @upmall, I'm talking to you. You make my visit to the store feel like I'm coming over to a friends place instead of a retail establishment. If ever I need anything pretty or sparkly I'm always coming here.
Business response:
Hi! Thanks for the compliment, Rene! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate your recommendation! : ) We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
I was wandering the mall which BTW is in rough shape. (Not exceptable for a Simon Mall). I entered your store and immediately was greeted by Grace Catano, she commented on my bag (LV) and also noticed my jewelry. I was looking for a simple pair of silver earring as I have been travelling across the country and my other silver stuff was getting quite dirty. Grace not only sold me the earrings but also recommended a clothe to polish my other jewels. My jewellery is near and Dear to my heart as I always use the same artist Sonj... read more
I have shopped here for years and have always had a good experience here. They have been helpful and honest with me. They will happily special order something if they do not have it in stock at there store.
Business response:
Hi! Thanks for the compliment, Geoffrey! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
Rogers & Hollands Jewelers has a 4.8 star rating with 1,181 reviews.
Rogers & Hollands Jewelers is closed now. It will open at 10:00 a.m.